My tenure as a professional Leader in Client Services have been intrinsically rewarding. I am a visionary, big-picture strategy-oriented Business Manager with experience in hiring of staff, their training and oversight, and running the operational side of the organization. While managing Consumer Affairs customer care professionals, my leadership was a key role in improving customer experience through "white glove service" and building long lasting client relations. Exceptional powers of decision-making, creative problem solutions and refined leadership always help me evaluate business trends and challenges and define how to leverage them to advance the organization.I have a strong presence with a monument of enthusiasm for bringing excellence and professionalism. I establish principles and practices that cultivate the standards of excellence. My work ethics allows my influence to not only better the working environment, but also will hopefully perchance better someone's life. My leadership builds trust, confidence, respect, and positive "can do" attitudes that will make my team and I unbreakable. Experienced in leading personnel towards the attainment of exceptional performance results. -----------------------------Specialties:Innate Leader Operations and Project ManagementExceptional Quality Customer CareStaff Training & Development Professional Team Building Outstanding Organizational SkillsDetail-orientedElite CommunicationCall Center Leadership Unparalleled Business Acumen Client Relations Brand Ambassador Creative Planner and ThinkerEvents and Promotions