My role is to expand the company's primary research capabilities and establish best practices.I am primarily responsible for over seeing survey programming and fielding as well as data collection and data delivery for all internal market research projects. Including management a team that is responsible for survey programming and physician recruitmentManage Vendors on all external projects including communicating project scope, soliciting and evaluating bids, managing project kickoffs, ensuring timely delivery of vendor-executed projects, and invoicingWork closely with the VP of Research and Therapeutic Class Directors to ensure delivery of high quality market research projects that are on time and within budget

April 1993 - August 1996, May 2010 - August 2011 [5yrs)Manager of Operations – Responsible for management of survey programming, database & sampling, and database/panel management & quality. Trained and counseled the wider group as needed. • Oversaw projects in T-Survey and Confirmit.•Managed 2 Programmers and 10 Project managers. •Ensured the accurate collection and reporting of data through careful Cati/web programming of questionnaires and reports using ConfirmIt. •Maintain schedules for cleaning and tabbing for myself and other programmers. •Estimated budgets and scheduled projects to coordinate the operations flow within the company. •Established the standards and procedures of our data processing department which decreased errors and increased our revenues. Database & Sampling - On a daily basis the Samples Department is responsible for matching client sample lists to the internal FPG database, performing searches and queries to aid the Project Management Department.•Determined the feasibility of using our internal database to complete projects or whether outside sample was needed. •Purchased sample from qualified sample sources, uploading new sample into FPG database.

Evolution Market Research is THE premier pharmaceutical, biotechnology and healthcare consulting and research firm.

My primary role as technical expert was to lead teams or independently process and analyze data for multiple research projects. I scheduled and lead planning meetings associated with studies soliciting questions and issues regarding projects and offering possible solutions and answers to questions. I ensured that all project schedules were met in a timely and cost effective manner and resolved any issues that may have arisen. I provided training and guidance for junior level staff. I maintained a production schedule for 8 different clients on multiple jobs within the IT and Travel & Leisure sector. I also performed other essential duties as assigned. Primary Software package used was SPSS-Quantum/Quancept

My duties encompassed all the necessary skills required of a data processing programmer. I exclusively and independently worked 3 years within the IBM Group servicing one of their largest clients with all their DP needs. Prior, I accurately programmed and maintained several large custom and tracker studies from start to finish within the operations department for the Financial and Healthcare sectors of TNS. Primary Software package used was SPSS-QuantumI was responsible for creating and checking Cati/Web programs, cross tabulations, SPSS files as required for delivery per our clients. I verified and weighted weekly data files as well as clean/reformat data for various database software applications. I supervised other programmers in maintaining a bi-weekly omnibus program when scheduled. Primary software package used was CfMC