Currently studying accounting, mostly for the business classes. I know that to be successful in business it is useful to understand how money flows.

Technical Point of Contact (Technical Lead) for the SMB partner teamDesign, configure, and maintain virtual domain training lab in a vSphere managed VMWare environment.Assist Partner Support team members to resolve complex issues not well understood by other team members through troubleshooting, log reviews, and other assistance.Provide Partner support for Backup Exec issues on SQL, Exchange, VMware, Hyper-V, Active Directory, and SharePoint agents.Troubleshoot and resolve networking and storage hardware issues in customers environment.Thorough understanding of: Windows server architecture, VMware, Hyper-v (stand alone, cluster), SQL, MS exchange, storage

Provide Tier 2 support for the Symantec Backup Exec System Recovery and Backup Exec (data protection software).Provide high level support for installation, use, configuration and troubleshooting of the Backup Exec product as well as Agents for: Exchange, SQL, SharePoint, VMware and Hyper-VGood understanding of: Windows Server systems (2000, 2003, 2008, 2012), of Active Directory and Group Policy management, of VMware 3.5, 4.0, 4.1, 5.0, 5.5, 6.0 , of SQL setup and management, of Exchange setup and configuration, of Hyper-V, of SharePoint configurationProvide high level support for the use and configuration of backup to and recovery from, tape and disk (cifs, nas).Create, Review, and Edit troubleshooting and problem resolution documentation

Provide Tier 1 support for Hardware,Software,and Network problems.Assemble and configure computers as requested. OS’s used were:Win NT,Win 2000,and Win XP.Install MS Office and other applications as requested.Configure Outlook Email accounts.Document and provide training of basic set-up and configuration procedures of Email and standard applications to other technicians and users.Keep managed and unmanaged multiuser computer OS’s patch and Symantec AV up to date.Create and maintain images of PCs through the use of Symantec Ghost.Actively involved in Disaster Recovery efforts of critical process computers through the use of Symantec Ghost.Initiated Recovery and Recycle programs to reassign unused hardware.Identified,established and maintained an inventory of commonly used software and hardware.Initiated Disaster Recovery projects by establishing Server/Client Networks in R&D areas.Applied Basic knowledge of Active Directory in management of users and computers on private networks.

Provided Technical maintenance for high volume inkjet pen manufacturing line.Troubleshoot and repair mechanical, electrical, vacuum and pneumatic problems.Maintained and modified systems control software (PLC).Established preventative maintenance procedures.Identified and maintained necessary spare parts inventory.Documented operation, maintenance, and calibration procedures.Initiated upgrades to increase capability of Manufacturing Hardware.Participated in offshore line transfers and set up at offshore facility (Puerto Rico).Provide training to local and offshore (Ireland, Puerto Rico and Singapore), technical and engineering staff.

Various positions on a Land Survey crews. Operating precision theodolites and total stations (Wild,Kern, Topcon, Geodometer, Etc) transits (Berger, K&E, etc), Automatic Levels (Kern, Wild, Leica, Topcon, Etc), as well as various steel and non-metallic chains