Advertised products and services online, social media and through traditional campaigns to target ideal consumers.Designed business plan to define concept, short-term and long-term goals and strategies.Researched trends and current innovations to determine competition and develop competitive pricing points.Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.Devised processes to boost long-term business success and increase profit levels.Introduced new methods, practices, and systems to reduce turnaround time.

Facilitated upselling by cultivating productive relationships with clients, doctors' office staff and clinical center personnel.Penetrated new territories, successfully establishing relationships with 20+ accounts.Worked with medical teams on smooth implementation and operation of new testingImplemented diverse marketing and promotional strategies to enhance brand performance in target markets.Documented client interactions, sales and pitches delivered in CRM system.

Educated clients on new products or services to increase customer engagement with brand.Facilitated client satisfaction and renewed customer relations to drive growth.Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.Coordinated with internal teams to facilitate prompt delivery of client projects.Developed and implemented strategies to increase client retention.