Wendie Carbone Email & Phone Number

Daniel Island, SC

• Build and maintain strong relationships with key employer, broker and third party administrator clients
• Consult with customers to get an in depth understanding of their population health and identify opportunities for cost containment and improved outcomes
• Provide subject matter expert recommendations on best practices, strategies and solutions to drive value and ROI realization
• Design Population Health Management analyses and present them to senior executive leadership teams
• Analyze, design and develop innovative data visualization solutions to drive business insights
• Deliver comprehensive, hands-on training on a cloud based healthcare analytics platform

Daniel Island, SC

• Develop and sustain strong relationships with a wide array of health insurance carriers nationwide
• Manage the acquisition of healthcare data for multiple concurrent projects to ensure they are completed on time
• Perform detailed analysis of complex data elements to confirm content, quality and structure
• Establish standard data layouts with carrier partners to drive data quality and prevent mapping/logic issues
• Collaborate with business stakeholders to negotiate and establish evergreen data sharing agreements

Charleston, South Carolina Area

• Change Management: Played a key role in the conversion of payroll and benefits following acquisition; accomplished at developing and championing corporate values and mission
• Staff Recruitment and Retention; Partners with recruiting team to ensure staffing needs are met. Prepares and presents offers, coordinates on-boarding and ensures new employee engagement
• HR Policies & Procedures: Performs key HR functions, processing new hires, promotions, and terminations
• Employee Relations: Excellent communicator- provides client counsel on employee issues, education assistance, benefits, compensation, employment law and performance management
• HR Program/Project Management: Administer and enforce Human Resource policies, procedures and programs helping business units remain compliant with employment law- FMLA/ADA/EEO/WC
• Organizational Development: Strategic business partner, driving processes that help attract/retain talent, control expenses, and satisfy customers while achieving business and profitability objectives

Charleston, South Carolina Area

• Project manager for annual Open Enrollment
• Administrator of the company Human Resources Information System; ensured proper plan set up and system functionality, data integrity, and EDI file generation and reconciliation
• Administrator of the company Wellness Program
• Performed professional level administrative and analytical duties to develop, maintain and administer company benefit programs and policies including disability and FMLA
• Recommended benefit plan changes based on trend analyses, current literature and/or consultant recommendation; served as liaison between company and plan provider/third party administrators
• Investigated employee benefit issues, coordinated with carriers and recommended solutions within the guidelines of plan

Charleston, South Carolina Area

Charleston, South Carolina Area

• Project manager for annual Open Enrollment for over 5,000 employees; planned and evaluated project activities, maintained project plan and hosted weekly calls with project team to ensure tasks were completed in a.
• Project lead for benefit conversion for approximately 300 employees
• Project team member for payroll and benefit conversion for four different Sonepar companies
• Served as the single point of contact for escalated employee issues for 10 individual operating companies comprised of nearly 10,000 employees
• Collaborated with benefit advisors/senior management in contract negotiations and ensured vendor compliance with established terms
• Managed new benefit vendor implementations

Charleston, South Carolina Area

• Specifically requested to cross train in Human Resources due to my long standing record of versatility and ability to provide quality results while maintaining the highest level of confidentiality
• Executed in depth reporting and analysis of employee benefits in order to administer proper billing
• Recovered over $44K in billing errors
• Designed new processes to minimize the amount of time required to perform monthly benefit billing tasks
• Quickly developed good vendor and inter-company relationships, building confidence in the benefits team

Charleston, South Carolina Area

• Spearheaded national charity fundraising campaign, increasing results 40% over prior year
• Designed and implemented a highly unique team building exercise for new sales representatives that was adopted by the company to be used for future training classes
• Served as the primary interface between the president and all internal and external customers
• Managed executive team schedules and coordinated staff meetings
• Planned international travel, responded to customer inquiries and created senior executive level presentations

Charleston, South Carolina Area

• Managed the customization of the Customer Relationship Management (CRM) software program, negotiating with vendors, meeting with internal managers and overseeing all production to ensure all deadlines and needs were met
• Served as the Database Administrator and personally trained our nationwide sales team on new CRM software program:­ Cross Trained in IT support in order to troubleshoot program installations­ Developed a 75 page User.
• Coordinated the roll out a new sales training program and tracked and reported on training certification
• Prepared in depth analysis of budgets, forecasts and daily sales numbers for nationwide sales team
• Measured sales representatives performance against budget and prior years to encourage maximum performance
• Administered web based company incentive program utilizing HTML to build program pages and post rewards

Charleston, South Carolina Area

• Independently created a way to track all contracts submitted for review- resulting in cost savings for the company
• Completely revamped the company “Capabilities” presentation, helping enhance the company’s professional image and gain new business
• Displayed focus under pressure coordinating the Senior PGA event and the ISM Trade Show simultaneously ­ -Senior PGA: a massive 10 day event with 300 guest tickets, single-handedly arranged transportation, lodging.
• Redesigned the contract request process, maximizing efficiency and organization
• Played an important role in the Proposal Revision project team, conducting in depth research and presenting ideas on how to better execute proposals
• Provided support for a Senior VP, two VPs and two Directors in charge of contracts and proposals; proofreading and editing contracts, managing calendars, expenses and travel, facilitated meetings and took meeting.

Charleston, South Carolina Area

• Managed all vendor relations including IT Support, hotels, office furniture and equipment and office supplies
• Prepared complex Excel spreadsheets coordinating a multitude of contractors on the building site
• Maintained proper document control procedures on construction plans, blueprints, etc.
• Arranged meetings and conferences between contractor and start up team
• Provided administrative support to the Finance Manager and entire start up team including calendars, travel, detailed expense reports and dictation/meeting minutes

St. George, South Carolina

• Provided project support to the new product design team, ensuring departments adhered to time restraints and guidelines
• Helped to ensure that new products met GM’s and Company’s goals and objectives
• Provided administrative support to the General Manager and other Department Heads, managing calendars, expenses and travel and lodging arrangements
• Took dictation and meeting minutes
• Ordered all necessary supplies/special equipment for GM

Bachelor Of Science (B.S.), Business, 4.0

Specialization in Human Resources and Project Management

Certified, Public Relations/Broadcast Journalism

US Army- seven years honorable service