Wendie Carbone Email & Phone Number

Daniel Island, Sc

• Build and maintain strong relationships with key employer, broker and third party administrator clients• Consult with customers to get an in depth understanding of their population health and identify opportunities for cost containment and improved outcomes• Provide subject matter expert recommendations on best practices, strategies and solutions to drive value and ROI realization• Design Population Health Management analyses and present them to senior executive leadership teams• Analyze, design and develop innovative data visualization solutions to drive business insights • Deliver comprehensive, hands-on training on a cloud based healthcare analytics platform

Daniel Island, Sc

• Develop and sustain strong relationships with a wide array of health insurance carriers nationwide• Manage the acquisition of healthcare data for multiple concurrent projects to ensure they are completed on time• Perform detailed analysis of complex data elements to confirm content, quality and structure • Establish standard data layouts with carrier partners to drive data quality and prevent mapping/logic issues• Collaborate with business stakeholders to negotiate and establish evergreen data sharing agreements

Charleston, South Carolina Area

• Change Management: Played a key role in the conversion of payroll and benefits following acquisition; accomplished at developing and championing corporate values and mission• Staff Recruitment and Retention; Partners with recruiting team to ensure staffing needs are met. Prepares and presents offers, coordinates on-boarding and ensures new employee engagement• HR Policies & Procedures: Performs key HR functions, processing new hires, promotions, and terminations • Employee Relations: Excellent communicator- provides client counsel on employee issues, education assistance, benefits, compensation, employment law and performance management• HR Program/Project Management: Administer and enforce Human Resource policies, procedures and programs helping business units remain compliant with employment law- FMLA/ADA/EEO/WC• Organizational Development: Strategic business partner, driving processes that help attract/retain talent, control expenses, and satisfy customers while achieving business and profitability objectives

Charleston, South Carolina Area

• Project manager for annual Open Enrollment• Administrator of the company Human Resources Information System; ensured proper plan set up and system functionality, data integrity, and EDI file generation and reconciliation• Administrator of the company Wellness Program• Performed professional level administrative and analytical duties to develop, maintain and administer company benefit programs and policies including disability and FMLA• Recommended benefit plan changes based on trend analyses, current literature and/or consultant recommendation; served as liaison between company and plan provider/third party administrators• Investigated employee benefit issues, coordinated with carriers and recommended solutions within the guidelines of plan• Helped develop and administer compensation policies and programs and reviewed proposed salary actions for conformance to established guidelines, policy and practices

Charleston, South Carolina Area

Charleston, South Carolina Area

• Project manager for annual Open Enrollment for over 5,000 employees; planned and evaluated project activities, maintained project plan and hosted weekly calls with project team to ensure tasks were completed in a timely manner• Project lead for benefit conversion for approximately 300 employees• Project team member for payroll and benefit conversion for four different Sonepar companies• Served as the single point of contact for escalated employee issues for 10 individual operating companies comprised of nearly 10,000 employees• Collaborated with benefit advisors/senior management in contract negotiations and ensured vendor compliance with established terms• Managed new benefit vendor implementations• Monitored specific health plan trends, preparing complex and detailed analyses and identified areas for improvement• Partnered with broker to keep up with legislative changes and ensure company compliance• Managed and trained benefit billing specialist; overseeing professional development and performance management

Charleston, South Carolina Area

• Specifically requested to cross train in Human Resources due to my long standing record of versatility and ability to provide quality results while maintaining the highest level of confidentiality• Executed in depth reporting and analysis of employee benefits in order to administer proper billing• Recovered over $44K in billing errors• Designed new processes to minimize the amount of time required to perform monthly benefit billing tasks• Quickly developed good vendor and inter-company relationships, building confidence in the benefits team

Charleston, South Carolina Area

• Spearheaded national charity fundraising campaign, increasing results 40% over prior year• Designed and implemented a highly unique team building exercise for new sales representatives that was adopted by the company to be used for future training classes• Served as the primary interface between the president and all internal and external customers• Managed executive team schedules and coordinated staff meetings • Planned international travel, responded to customer inquiries and created senior executive level presentations

Charleston, South Carolina Area

• Managed the customization of the Customer Relationship Management (CRM) software program, negotiating with vendors, meeting with internal managers and overseeing all production to ensure all deadlines and needs were met• Served as the Database Administrator and personally trained our nationwide sales team on new CRM software program:­ Cross Trained in IT support in order to troubleshoot program installations­ Developed a 75 page User Guide and a Quick Reference Guide for the new sales program ­ Traveled to multiple cities each week conducting 6 hour training sessions each day for three months• Coordinated the roll out a new sales training program and tracked and reported on training certification • Prepared in depth analysis of budgets, forecasts and daily sales numbers for nationwide sales team• Measured sales representatives performance against budget and prior years to encourage maximum performance• Administered web based company incentive program utilizing HTML to build program pages and post rewards • Provided support for the Senior VP of Sales and Operations, administering events, meetings, calendar, travel, and expenses

Charleston, South Carolina Area

• Independently created a way to track all contracts submitted for review- resulting in cost savings for the company• Completely revamped the company “Capabilities” presentation, helping enhance the company’s professional image and gain new business• Displayed focus under pressure coordinating the Senior PGA event and the ISM Trade Show simultaneously ­ -Senior PGA: a massive 10 day event with 300 guest tickets, single-handedly arranged transportation, lodging, meals, special events, additional golf outings, gift baskets and optional spouse tours. ­ -ISM Trade show: ordered samples, improved company literature and created innovative graphics for the booth resulting in a greater response from customers at the show• Redesigned the contract request process, maximizing efficiency and organization• Played an important role in the Proposal Revision project team, conducting in depth research and presenting ideas on how to better execute proposals • Provided support for a Senior VP, two VPs and two Directors in charge of contracts and proposals; proofreading and editing contracts, managing calendars, expenses and travel, facilitated meetings and took meeting minutes/dictation

Charleston, South Carolina Area

• Managed all vendor relations including IT Support, hotels, office furniture and equipment and office supplies• Prepared complex Excel spreadsheets coordinating a multitude of contractors on the building site• Maintained proper document control procedures on construction plans, blueprints, etc.• Arranged meetings and conferences between contractor and start up team• Provided administrative support to the Finance Manager and entire start up team including calendars, travel, detailed expense reports and dictation/meeting minutes

St. George, South Carolina

• Provided project support to the new product design team, ensuring departments adhered to time restraints and guidelines• Helped to ensure that new products met GM’s and Company’s goals and objectives• Provided administrative support to the General Manager and other Department Heads, managing calendars, expenses and travel and lodging arrangements• Took dictation and meeting minutes• Ordered all necessary supplies/special equipment for GM

Bachelor Of Science (B.S.), Business, 4.0

Specialization in Human Resources and Project Management

Certified, Public Relations/Broadcast Journalism

US Army- seven years honorable service