Wendi Lacusta personal email
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Seeking opportunities to work on a dynamic team delivering high end customer experience to the curious and the adventurous. Committed to excellence. Passionate about working with people and making a difference.Currently working seasonally in tourism. Experienced coach and teacher of multiple sports including skiing , swimming and fitness. Worked as adventure guide and zodiac driver in the polar regions . Ferry captain False Creek . Developed and delivered Leadership Development Program to large team of fitness leaders . Over 30 years managing and delivering diverse municipal health, recreation and social services. Skilled in leading multi-level teams through projects, events and organizational change. Known for combining creative thinking with best practices, fostering customer based and collaborative decision making and developing systems to support operations and achieve results. Specialties: Leadership/ Adventure Travel/ zodiac and ferry Driver/ Teacher/ Community Programming | Community Partnerships | Leadership | Teacher | Coach | Staff Supervision and Training | Volunteer Management | Program and Event Innovation and Coordination | Workshop and Stakeholder Facilitation | Customer Service | Marketing | Budget Management | Strategic Planning | Facility Operations | Facility Planning & Design | Change Management
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Tour GuideRockwood Adventures Jun 2024 - PresentCanadaLeading day excursions in Vancouver, North Shore and Whistler Corridor for 8 -100 people -
Tour DirectorWorldwide Quest Sep 2019 - PresentAntarctica, Falkland Islands ,South Georgia, Canadian Arctic, East Coast And Yukon CanadaTour guide for boutique, small group travel experience . -
Aquabus CaptainAquabus Mar 2021 - Feb 2022False Creek , Vancouver , CanadaShip captain for commuters on the sea bus -
Adventure Concierge / GuideOne Ocean Expeditions May 2015 - Mar 2018Arctic, Antarctica, Newfoundland, South Georgia, Falkland Islands,Sable IslandOn team of adventure guides supporting zodiac and land based experiences in the polar regions .
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Ski InstructorWhistler Blackcomb Ski Resort, Inc. Jan 2015 - Apr 2017Whistler British Columbiaski instructor, mountain safety -
Consultant And Strategic Planning - Recreation ServicesLees And Associates Jan 2011 - Dec 2014British ColumbiaStrategic planning and program development for municipal community services.
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Community Recreation - Managing SupervisorDistrict Of West Vancouver 2009 - 2011West VancouverLed multi-level teams delivering community recreation and social services. Manager of Arena, Youth Centres, Youth Services and Access Services for marginalized residents and new immigrants. Developed innovative programs and events, marketing and sales strategies, department budget templates and training, Worked with sport groups, school district, public health, community groups, private funders and partners to deliver relevant seamless service to community. Successfully led work teams through… Show more Led multi-level teams delivering community recreation and social services. Manager of Arena, Youth Centres, Youth Services and Access Services for marginalized residents and new immigrants. Developed innovative programs and events, marketing and sales strategies, department budget templates and training, Worked with sport groups, school district, public health, community groups, private funders and partners to deliver relevant seamless service to community. Successfully led work teams through service review and organizational change. Coordinated 2010 Olympic Celebration site volunteers and events. Show less -
Community Recreation SupervisorDistrict Of West Vancouver 2003 - 2009West VancouverManager of new award winning Aquatic Centre and services, city wide Health and Wellness Services and Customer Service hosting over 4000 people/day. Project included several facility, staffing and service model transitions as well as renewed policy and proceedures, risk management protocol and program development and marketing. Planned and successfully managed large operating and capital budgets, grants, and coorporate partnerships. Worked with community partners, sport groups, networks and… Show more Manager of new award winning Aquatic Centre and services, city wide Health and Wellness Services and Customer Service hosting over 4000 people/day. Project included several facility, staffing and service model transitions as well as renewed policy and proceedures, risk management protocol and program development and marketing. Planned and successfully managed large operating and capital budgets, grants, and coorporate partnerships. Worked with community partners, sport groups, networks and leases. Chair of BCRPA award winning Active North Shore project. Oversaw staff recruitment, challenges and changes. Experience with labour relations and performance expectations in a unionized environment. Initiated healthy vending machine program, Spirit Pass yoga services and other new products and services. Show less -
Assistant Recreation SuperintendentDistrict Of West Vancouver 2001 - 2003West VancouverManager of daily operations at award winning Seniors' Activity Centre serving over 3000 members. Managed 5 direct reports, 800 volunteers, and Advisory Board. Led city wide community services marketing campaign including 130+ page Leisure Guide production. Successfully raised $1.2 million capital funding in collaboration with Advisory Board and Fund Raising Committee. Coordinated multiple high profile events and collaborative initiatives with public health department. -
Recreation Facility SupervisorDistrict Of West Vancouver 1992 - 2001West VanouverOversaw facility operations and staff teams on 3 separate appointments: Eagle Harbour Community Centre, West Vancouver Community Centre, and Aquatic Centre. Managed customer service, long range strategy and planning, risk management, staff performance, capital and operating budgets. Coordinated detailed design of new Eagle Harbour Community Centre and site location planning for new Gleaneagles Centre. Work included public consultation, focus groups, and design with consultants. Design and… Show more Oversaw facility operations and staff teams on 3 separate appointments: Eagle Harbour Community Centre, West Vancouver Community Centre, and Aquatic Centre. Managed customer service, long range strategy and planning, risk management, staff performance, capital and operating budgets. Coordinated detailed design of new Eagle Harbour Community Centre and site location planning for new Gleaneagles Centre. Work included public consultation, focus groups, and design with consultants. Design and renovation coordinator for Gordon House Child Centre, Skiwitsut Pavillion and Ambleside Adventure Playground. Coordinated community groups, partners, school district and stakeholders to host 15,000 visitors to Community Day celebrations. Lead staff on BCRPA Benchmark project. ESS facility coordinator. Show less
Wendi Lacusta Skills
Wendi Lacusta Education Details
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Schools Of Business Administration And Physical Education -
Physical Education Teaching And Coaching
Frequently Asked Questions about Wendi Lacusta
What company does Wendi Lacusta work for?
Wendi Lacusta works for Rockwood Adventures
What is Wendi Lacusta's role at the current company?
Wendi Lacusta's current role is Tour Director at Worldwide Quest.
What is Wendi Lacusta's email address?
Wendi Lacusta's email address is wl****@****ail.com
What schools did Wendi Lacusta attend?
Wendi Lacusta attended Dalhousie University, Dalhousie University.
What are some of Wendi Lacusta's interests?
Wendi Lacusta has interest in Health And Yoga, Health And Wellness, Health, Children, Skiing, Education, Environment, Team Leadership, Biking, Special Events.
What skills is Wendi Lacusta known for?
Wendi Lacusta has skills like Volunteer Management, Event Management, Leadership, Coaching, Community Engagement, Strategic Planning, Workshop Facilitation, Change Management, Team Leadership, Program Management, Program Development, Customer Service.
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