Wendi Lacusta

Wendi Lacusta Email and Phone Number

Tour Director at Worldwide Quest @ Rockwood Adventures
Wendi Lacusta's Location
Vancouver, British Columbia, Canada, Canada
Wendi Lacusta's Contact Details

Wendi Lacusta personal email

About Wendi Lacusta

Seeking opportunities to work on a dynamic team delivering high end customer experience to the curious and the adventurous. Committed to excellence. Passionate about working with people and making a difference.Currently working seasonally in tourism. Experienced coach and teacher of multiple sports including skiing , swimming and fitness. Worked as adventure guide and zodiac driver in the polar regions . Ferry captain False Creek . Developed and delivered Leadership Development Program to large team of fitness leaders . Over 30 years managing and delivering diverse municipal health, recreation and social services. Skilled in leading multi-level teams through projects, events and organizational change. Known for combining creative thinking with best practices, fostering customer based and collaborative decision making and developing systems to support operations and achieve results. Specialties: Leadership/ Adventure Travel/ zodiac and ferry Driver/ Teacher/ Community Programming | Community Partnerships | Leadership | Teacher | Coach | Staff Supervision and Training | Volunteer Management | Program and Event Innovation and Coordination | Workshop and Stakeholder Facilitation | Customer Service | Marketing | Budget Management | Strategic Planning | Facility Operations | Facility Planning & Design | Change Management

Wendi Lacusta's Current Company Details
Rockwood Adventures

Rockwood Adventures

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Tour Director at Worldwide Quest
Wendi Lacusta Work Experience Details
  • Rockwood Adventures
    Tour Guide
    Rockwood Adventures Jun 2024 - Present
    Canada
    Leading day excursions in Vancouver, North Shore and Whistler Corridor for 8 -100 people
  • Worldwide Quest
    Tour Director
    Worldwide Quest Sep 2019 - Present
    Antarctica, Falkland Islands ,South Georgia, Canadian Arctic, East Coast And Yukon Canada
    Tour guide for boutique, small group travel experience .
  • Aquabus
    Aquabus Captain
    Aquabus Mar 2021 - Feb 2022
    False Creek , Vancouver , Canada
    Ship captain for commuters on the sea bus
  • One Ocean Expeditions
    Adventure Concierge / Guide
    One Ocean Expeditions May 2015 - Mar 2018
    Arctic, Antarctica, Newfoundland, South Georgia, Falkland Islands,Sable Island
    On team of adventure guides supporting zodiac and land based experiences in the polar regions .
  • Whistler Blackcomb Ski Resort, Inc.
    Ski Instructor
    Whistler Blackcomb Ski Resort, Inc. Jan 2015 - Apr 2017
    Whistler British Columbia
    ski instructor, mountain safety
  • Lees And Associates
    Consultant And Strategic Planning - Recreation Services
    Lees And Associates Jan 2011 - Dec 2014
    British Columbia
    Strategic planning and program development for municipal community services.
  • District Of West Vancouver
    Community Recreation - Managing Supervisor
    District Of West Vancouver 2009 - 2011
    West Vancouver
    Led multi-level teams delivering community recreation and social services. Manager of Arena, Youth Centres, Youth Services and Access Services for marginalized residents and new immigrants. Developed innovative programs and events, marketing and sales strategies, department budget templates and training, Worked with sport groups, school district, public health, community groups, private funders and partners to deliver relevant seamless service to community. Successfully led work teams through… Show more Led multi-level teams delivering community recreation and social services. Manager of Arena, Youth Centres, Youth Services and Access Services for marginalized residents and new immigrants. Developed innovative programs and events, marketing and sales strategies, department budget templates and training, Worked with sport groups, school district, public health, community groups, private funders and partners to deliver relevant seamless service to community. Successfully led work teams through service review and organizational change. Coordinated 2010 Olympic Celebration site volunteers and events. Show less
  • District Of West Vancouver
    Community Recreation Supervisor
    District Of West Vancouver 2003 - 2009
    West Vancouver
    Manager of new award winning Aquatic Centre and services, city wide Health and Wellness Services and Customer Service hosting over 4000 people/day. Project included several facility, staffing and service model transitions as well as renewed policy and proceedures, risk management protocol and program development and marketing. Planned and successfully managed large operating and capital budgets, grants, and coorporate partnerships. Worked with community partners, sport groups, networks and… Show more Manager of new award winning Aquatic Centre and services, city wide Health and Wellness Services and Customer Service hosting over 4000 people/day. Project included several facility, staffing and service model transitions as well as renewed policy and proceedures, risk management protocol and program development and marketing. Planned and successfully managed large operating and capital budgets, grants, and coorporate partnerships. Worked with community partners, sport groups, networks and leases. Chair of BCRPA award winning Active North Shore project. Oversaw staff recruitment, challenges and changes. Experience with labour relations and performance expectations in a unionized environment. Initiated healthy vending machine program, Spirit Pass yoga services and other new products and services. Show less
  • District Of West Vancouver
    Assistant Recreation Superintendent
    District Of West Vancouver 2001 - 2003
    West Vancouver
    Manager of daily operations at award winning Seniors' Activity Centre serving over 3000 members. Managed 5 direct reports, 800 volunteers, and Advisory Board. Led city wide community services marketing campaign including 130+ page Leisure Guide production. Successfully raised $1.2 million capital funding in collaboration with Advisory Board and Fund Raising Committee. Coordinated multiple high profile events and collaborative initiatives with public health department.
  • District Of West Vancouver
    Recreation Facility Supervisor
    District Of West Vancouver 1992 - 2001
    West Vanouver
    Oversaw facility operations and staff teams on 3 separate appointments: Eagle Harbour Community Centre, West Vancouver Community Centre, and Aquatic Centre. Managed customer service, long range strategy and planning, risk management, staff performance, capital and operating budgets. Coordinated detailed design of new Eagle Harbour Community Centre and site location planning for new Gleaneagles Centre. Work included public consultation, focus groups, and design with consultants. Design and… Show more Oversaw facility operations and staff teams on 3 separate appointments: Eagle Harbour Community Centre, West Vancouver Community Centre, and Aquatic Centre. Managed customer service, long range strategy and planning, risk management, staff performance, capital and operating budgets. Coordinated detailed design of new Eagle Harbour Community Centre and site location planning for new Gleaneagles Centre. Work included public consultation, focus groups, and design with consultants. Design and renovation coordinator for Gordon House Child Centre, Skiwitsut Pavillion and Ambleside Adventure Playground. Coordinated community groups, partners, school district and stakeholders to host 15,000 visitors to Community Day celebrations. Lead staff on BCRPA Benchmark project. ESS facility coordinator. Show less

Wendi Lacusta Skills

Volunteer Management Event Management Leadership Coaching Community Engagement Strategic Planning Workshop Facilitation Change Management Team Leadership Program Management Program Development Customer Service Marketing Policy Teaching Recreation Planning Local Government Leadership Development Special Events Coordination Staff Development Community Health Sports Management Public Speaking Project Coordination Fitness Consulting Sports Coaching Branding And Identity Cross Functional Team Leadership Operations Management Customer Engagement Progressive Discipline Facilitation Program Development And Management Budget Development And Management Recreation Facility Operations Staff Management And Supervision Community Partnerships Problem Solving And Conflict Resolution Safety And Risk Management Recreation Facility Design And Renovation Customer Oriented Budgeting Public Policy

Wendi Lacusta Education Details

Frequently Asked Questions about Wendi Lacusta

What company does Wendi Lacusta work for?

Wendi Lacusta works for Rockwood Adventures

What is Wendi Lacusta's role at the current company?

Wendi Lacusta's current role is Tour Director at Worldwide Quest.

What is Wendi Lacusta's email address?

Wendi Lacusta's email address is wl****@****ail.com

What schools did Wendi Lacusta attend?

Wendi Lacusta attended Dalhousie University, Dalhousie University.

What are some of Wendi Lacusta's interests?

Wendi Lacusta has interest in Health And Yoga, Health And Wellness, Health, Children, Skiing, Education, Environment, Team Leadership, Biking, Special Events.

What skills is Wendi Lacusta known for?

Wendi Lacusta has skills like Volunteer Management, Event Management, Leadership, Coaching, Community Engagement, Strategic Planning, Workshop Facilitation, Change Management, Team Leadership, Program Management, Program Development, Customer Service.

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