Wendi Witzel
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Wendi Witzel Email & Phone Number

Quality Assurance Manager at Shield HealthCare - Medical Supplies for Care at Home Since 1957
Location: Dallas, Texas, United States 7 work roles 1 school
1 work email found @shieldhealthcare.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email w****@shieldhealthcare.com
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Current company
Shield HealthCare - Medical Supplies for Care at Home Since 1957
Role
Quality Assurance Manager
Location
Dallas, Texas, United States
Company size
469 employees

Who is Wendi Witzel? Overview

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Quick answer

Wendi Witzel is listed as Quality Assurance Manager at Shield HealthCare - Medical Supplies for Care at Home Since 1957, a company with 469 employees, based in Dallas, Texas, United States. AeroLeads shows a work email signal at shieldhealthcare.com and a matched LinkedIn profile for Wendi Witzel.

Wendi Witzel previously worked as Contact Center Supervisor at Shield Healthcare - Medical Supplies For Care At Home Since 1957 and Coordinator at Kohl'S Department Stores. Wendi Witzel holds Associate'S Degree, Business Administration And Management, General, 3.5 from Collin County Community College.

Company email context

Email format at Shield HealthCare - Medical Supplies for Care at Home Since 1957

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{first_initial}{last}@shieldhealthcare.com
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AeroLeads found 1 current-domain work email signal for Wendi Witzel. Compare company email patterns before reaching out.

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Profile bio

About Wendi Witzel

Call Center Supervisor with in-depth experience leading a team of highly trained technical and customer care representatives. Known for motivating and coaching team members to achieve company goals and driving down overall costs per customer and customer resolution handle times. Excellent relationship building, communication skills, problem solving abilities, proficiently manage time frames and multiple priorities.

Listed skills include Troubleshooting, Call Centers, Quality Assurance, Team Leadership, and 32 others.

Current workplace

Wendi Witzel's current company

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Shield HealthCare - Medical Supplies for Care at Home Since 1957
Shield Healthcare - Medical Supplies For Care At Home Since 1957
Quality Assurance Manager
Dallas, TX, US
Website
shieldhealthcare.com
Employees
469
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Company profile
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7 roles

Wendi Witzel work experience

A career timeline built from the work history available for this profile.

Coordinator

Kohl'S Department Stores

Dallas, Texas

Kohl's, Richardson, Texas. 2014-Nov 2017Collections Supervisor (October 2014-Present)Manage the daily activities of Collection Associates by creating a productive work environment and effectively evaluate performance measures/outcomes. Handles customer inquiries and resolves issues that have been escalated -Manages Shrink and adherence to schedule within.

Oct 2014 - Nov 2017

Lodging Support Services Supervisor

Expedia, Inc.

Dallas/Fort Worth Area

Manage a team of 20 lodging operations agents in a call center settings. Provide coaching and feedback through live call monitoring reviews side by side and remotely.- Handle escalated calls from our customers- Manage call center Service Levels to ensure that we have agents on the phone handling customer issues at the times we need them most-Handle new.

Jul 2012 - Oct 2014

Technical Care Supervisor

T-Mobile

Frisco

  • Managed a team of 15 technically trained representatives, provided daily and weekly coaching feedback to help train representatives and meet company goals. Conducted weekly new hire interviews, created team incentive.
  • Helped open the Frisco, TX Technical Call Center in June 2006 to increase the Technical Care workforce by over 500 representatives overall.
  • Raised Technical Care quality scores by increasing the amount of observations per month and immediate coaching and feedback on the floor with representatives.
Jun 2006 - Jun 2012

Quality Assurance Team Lead

T-Mobile

Allentown, Pennsylvania Area

  • Monitored observations of over 100 customer service representative on a monthly basis providing 3 observations per month for each. Maintained a high level of accuracy and productivity when providing a response on call.
  • Earned Customer Champion in 2005 being in the top 1% in the company by maintaining an average of 3.5 calls per hour and over 98% accuracy on call observations.
Apr 2003 - Aug 2005

Customer Care Rep

T-Mobile

Allentown, Pennsylvania Area

May 2002 - Apr 2003
Team & coworkers

Colleagues at Shield HealthCare - Medical Supplies for Care at Home Since 1957

Other employees you can reach at shieldhealthcare.com. View company contacts for 469 employees →

NN Nee Neen Nee Neen Colleague at Shield Healthcare - Medical Supplies For Care At Home Since 1957Edam, North Holland, Netherlands, Netherlands View → LW Lunora Wilson Lunora Wilson Colleague at Shield Healthcare - Medical Supplies For Care At Home Since 1957Lancaster, California, United States, United States View → SR Susan Rogers Susan Rogers Colleague at Shield Healthcare - Medical Supplies For Care At Home Since 1957San Diego, California, United States, United States View → EM Erica Morris Erica Morris Colleague at Shield Healthcare - Medical Supplies For Care At Home Since 1957Palmdale, California, United States, United States View → MD Moorthy Devaraj Moorthy Devaraj Colleague at Shield Healthcare - Medical Supplies For Care At Home Since 1957Villupuram, Tamil Nadu, India, India View → LZ Lisa Zaccaro, Rd Cnsc Lisa Zaccaro, Rd Cnsc Colleague at Shield Healthcare - Medical Supplies For Care At Home Since 1957San Francisco Bay Area, United States View → MM Mikaela Morris, Rd Mikaela Morris, Rd Colleague at Shield Healthcare - Medical Supplies For Care At Home Since 1957San Juan Capistrano, California, United States, United States View → KC Kumaran C Kumaran C Colleague at Shield Healthcare - Medical Supplies For Care At Home Since 1957Coimbatore, Tamil Nadu, India, India View → EL Espinoza Luis Espinoza Luis Colleague at Shield Healthcare - Medical Supplies For Care At Home Since 1957San Francisco Bay Area, United States View → AM Ashok Murthy Ashok Murthy Colleague at Shield Healthcare - Medical Supplies For Care At Home Since 1957Santa Clarita, California, United States, United States View →
1 education record

Wendi Witzel education

FAQ

Frequently asked questions about Wendi Witzel

Quick answers generated from the profile data available on this page.

What company does Wendi Witzel work for?

Wendi Witzel works for Shield HealthCare - Medical Supplies for Care at Home Since 1957.

What is Wendi Witzel's role at Shield HealthCare - Medical Supplies for Care at Home Since 1957?

Wendi Witzel is listed as Quality Assurance Manager at Shield HealthCare - Medical Supplies for Care at Home Since 1957.

What is Wendi Witzel's email address?

AeroLeads has found 1 work email signal at @shieldhealthcare.com for Wendi Witzel at Shield HealthCare - Medical Supplies for Care at Home Since 1957.

Where is Wendi Witzel based?

Wendi Witzel is based in Dallas, Texas, United States while working with Shield HealthCare - Medical Supplies for Care at Home Since 1957.

What companies has Wendi Witzel worked for?

Wendi Witzel has worked for Shield Healthcare - Medical Supplies For Care At Home Since 1957, Kohl'S Department Stores, Expedia, Inc., and T-Mobile.

Who are Wendi Witzel's colleagues at Shield HealthCare - Medical Supplies for Care at Home Since 1957?

Wendi Witzel's colleagues at Shield HealthCare - Medical Supplies for Care at Home Since 1957 include Nee Neen, Lunora Wilson, Susan Rogers, Erica Morris, and Moorthy Devaraj.

How can I contact Wendi Witzel?

You can use AeroLeads to view verified contact signals for Wendi Witzel at Shield HealthCare - Medical Supplies for Care at Home Since 1957, including work email, phone, and LinkedIn data when available.

What schools did Wendi Witzel attend?

Wendi Witzel holds Associate'S Degree, Business Administration And Management, General, 3.5 from Collin County Community College.

What skills is Wendi Witzel known for?

Wendi Witzel is listed with skills including Troubleshooting, Call Centers, Quality Assurance, Team Leadership, Telecommunications, Leadership, Customer Service, and Management.

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