Wendy Andersen Email & Phone Number

Illinois

Naperville

Managed Midwest container depots and chassis fleet•Worked with domestic contractor to save empty reposition costs - $3M•Managed Export Rail Billing•Maintained empty billing return volumes and destinations for USA•Managed Import Rail Billing and IPI port drayage for Los Angeles ports – 80% of IPI total•Established and maintained export VIP shipper pools•Moved long-stay containers off site – collected $30,000 in storage•Supported Atlanta Intermodal staff with dispatching, customer service, EDI and equipment control•Liaison with railroads•On hired and off hired containers and chassis•Travelled to Dalian, China to train staff to handle Export Rail Billing•Travelled Quarterly to Atlanta to train Intermodal staff

Managed staff of 35 that handled Intermodal, Customer Service, Rail Billing, EDI and Equipment Control•Worked with VIP accounts to insure SOP’s were met•Interviewed and hired staff•Assisted Sales with Customer problems / solutions•Attended Customer meetings•Negotiated trucking rates•Authorized rail storage charges•Coordinated closing of Chicago office and transition to Atlanta•Reviewed and approved vendor invoices•Worked on committee that tested and implemented new USA computer system

Naperville, Il

Handled all import and export deliveries in Kansas City and St. Louis•Updated container and chassis movement history•Repositioned empty equipment

Dispatched export door deliveries•Collected outstanding per diem and M&R charges•Updated container activity and EDI errors