Wendy Atkinson Email & Phone Number

Hagerstown, Md

Provides leadership, management and operational oversight of medical staff organization support services Works collaboratively with the chief medical officer, the chief of staff, hospital senior executives, and the medical staff leadership. Assist Chief Medical Officer with Medical Staff organization restructure project, including revision to governance documents and communication plan.Evaluates credentialing software system utilization and deploys tactics to maximize electronic system and standardize data. Additional responsibilities include development and implementation of policies and procedures, communication plan and physician satisfaction improvement.

Directed initiatives to generate and demonstrate continuous return-on-investment. Played a pivotal role in educating employer consumers on medical data interpretation and population health status while determining population data analytics opportunities for short- and long-term cost savings.Formulated results-oriented solutions to identified areas of concern, which included non-compliance, patient safety, or disease specific issues. Prepared and presented educational and informational topics to diverse audiences. Played vital role in the development of complex clinical integration program, which included performance measurement, quality improvement, continuous education, as well as training and materials preparation. Spearheaded new business implementation for health management product, which included coordination with different vendors, system readiness, internal support and staffing, data analytics, client support and education, and communication to participant. Utilized HEDIS® indicators in evaluating physician performance. Managed wellness services development and executed biometric health risk assessment, along with communication plan, implementation, incentive consultation, interventional coaching, data analysis and interpretation, and worksite wellness culture sustainability. Provided expert oversight to the corporate-wide quality improvement initiative to ensure continuous improvement, reliable measurement selection, and proper accountability.Participated in physician-led committees to determine barriers and design intervention strategies for quality and performance development. Assessed and developed data input, data processing, and data reporting to ensure high degree of reliability and facilitate data-driven decision making. Formulated and executed financial coding system for multifaceted revenue and expense sources. Performed annual risk assessment and compliance audit to meet federal and state regulatory requirements.