Six years of customer service, ranging from premium and luxury retail to community centre as a receptionist. Working with different teams and ensuring customer care is prioritised and achieving targets.Four years working within the prison service as a Purposeful Activities administrator, collating reports and mitigation to support end of month figures. Allocating prisoners to education, maximising capacity as per contractual obligations and aiding prisoners into rehabilitation by scheduling learners to the right activities provided by the prison. Currently, a Security Clearance Coordinator at Willmott Dixon Interiors, assisting candidates through completing and submitting appropriate forms to gain clearance for working onsite. Complying with standards for timeliness, quality, professionalism and accuracy for internal and external applicants to facilitate the processing of the business.