Wendy Brindley Email and Phone Number

As a Communications Specialist, I crafted comprehensive plans covering all disciplines for the relevant directorate. Serving as the lead channel owner, I specialised in engagement, digital, or press, acting as a trusted advisor with strong communication skills to simplify complex issues. I collaborated with colleagues to ensure alignment, coordination, and consistency across directorates.My role involved producing compelling copy for blogs, case studies, and articles, both internally and externally. I worked on planning the annual Civil Service Live events, including the development of the collateral to ensure a smooth delivery. I worked on the intranet refresh programme and targeted campaigns for social media, leveraging insights to deliver effective communication.Additionally, With a keen understanding of diverse audience groups, I delivered communications tailored to stakeholders.

As the Marketing and Communications Manager for Infrastructure Services, I orchestrated the development and execution of a comprehensive communication strategy. Collaborating closely with the Managing Director and Senior Management Team, I ensured consistent and timely communication of key messages to both TIS employees and the wider Telent organisation.My role involved fostering a unified sense of 'One' team Telent, ensuring colleagues and suppliers understood our objectives and priorities. I supported projects and contracts by creating operational communication plans and relevant collateral. Connecting TIS with the broader company, I contributed to telling a cohesive story to stakeholders, partners, and potential recruits.In preparation for all communication scenarios, I developed and maintained a robust crisis plan. I nurtured an engaging culture within the organisation, clarifying expectations for employees. Building positive relationships with stakeholders and key clients, I played a pivotal role in supporting the delivery of fibre build projects.My responsibilities extended to managing Telent's social media schedule in collaboration with the company's PR agency. I managed the quarterly newsletter, and weekly Supplier Headlines, and developed proactive press releases as needed. Collaborating with external creative designers, I contributed to the production of newsletters, corporate videos, website content, and promotional materials. Additionally, I managed community campaigns aligned with key clients in areas where Telent had a presence.

Managed timely implementation and delivery of an effective marketing and communications strategy and plan.Led and managed all employee engagement and communications activity across the business, internally and externally with stakeholders.Led the development and delivery of relevant and compelling key messages appropriately tailored to our audiences and delivered across a range of effective channels.Supported TLC’s strategic aim to be leaders and provide a first-class delivery of our services.Ensure that an effective, engaging, and informative digital presence including social media, website, and e-learning promotes the organisation, its strategic goals, and its impact on a wide range of stakeholders.

Led the development and implementation of the Marketing and Communication Strategy Plans to promote NAFN’s service to stakeholders, partners, and members.Plan communications to drive stakeholder engagement with members, maintaining positive relationships. Led the organisation and delivery of NAFN UK Roadshows, Annual AGM, and Summit.

Worked with the local area teams to source information and identify the right opportunities to achieve positive media coverage for our local work, including through digital channels. Monitored and evaluated media, social media, and other communications activity relating to incidents.Produced internal and external communications material, especially about incident management. Worked with Environment Agency national news desk and other communications colleagues to produce press releases and media handling plans. Led the creation of any national-once content to support messages providing advice on the brand as necessary. Plan, managed, and attended key stakeholder events for the EA including the Greater Manchester Green Summit.

Planned and managed all front-line internal and external communications for the business.Developed and launched a new intranet system, for employees.Implemented a digital weekly news bulletin for employees.Worked in collaboration with Human Resources on the planning of internal communications campaigns aligned to national campaigns such as national inclusion, health, and well-being.Planned employee bi-monthly town hall briefings.Planned stakeholder engagement events.Worked on the company website content refresh programme.Managed the Corporate Communications calendar to plan sponsorships, events, & and exhibitions.Worked with design teams to produce branded materials.Created news releases and handled media enquries.Developed content for social media campaigns.Managed the corporate communications budget and expenditure.An active member of the social committee to plan and manage staff social events, and charity fundraisers.

Supported the delivery of the Greater Manchester contract communications service annual plans by developing several initiatives.Responsible for driving the public relations and communications activity of the contract service, supporting service promotion recycling and prevention, community engagement, and waste education programmes through developing and delivering several initiatives.Contributed to the planning, development, and delivery of communications functions and improvements.

Planned, and managed, the delivery of the Water Framework Directive (WFD) ‘Challenges and Choices’ Stakeholder Consultation & Engagement programme for the Midlands Severn River Basin Development Plans 2013-2014. Recorded the progress of stakeholder engagement against timelines and required outcomes. Planned proactive campaigns to engage key stakeholders. Developed the Consultation toolkit and rolled it out to field officers. Monitored engagement and prepared evaluation of programme.

Planned communications campaigns and events to promote community health improvement programmes. Created copy for press and media articles and managed content for web, online, ambient, and outdoor material for a range of audiences. Planned key events. Created design briefs and worked with graphics teams to create branded materials.

During my secondment at Birmingham Property Services, a crucial part of Birmingham City Council, I played a pivotal role in orchestrating comprehensive internal communications campaigns as part of the council's Business Transformation change management program, 'Working for the Future.' My responsibilities encompassed collaborating with staff to implement innovative work methodologies like agile working, hot desking, new storage facilities, and clear desk policies.I took charge of keeping the workforce well-informed through strategic engagement and the creation of briefs, especially during the relocation of staff to new and refurbished facilities. My role involved disseminating key messages through a diverse array of communication channels, including print, web, intranet, newsletters, and email, and hosting informative drop-in sessions. I thrived on ensuring seamless communication during a period of significant organisational change.

Birmingham City Council - 9 Nov 1998 to 2 Nov 2011 Project and Communications Officer, Planning and Regeneration, City Centre Development Team, Nov 2006 to Mar 2011. Managed Marketing and Communications campaigns, including stakeholder consultation and engagement programmes. Reason for change - Career DevelopmentProject Development Officer - Eastside Regeneration Team - Jun 2004 to Oct 2006. Planning and delivery of the Eastside action plan. Managed promotional campaigns in line with specific regeneration initiatives. Reason for change - Career development.Project Coordinator - Economic Development - Apr 2001 to Jun 2004Coordinated the research and development programmes funded by the European Regional Development Fund (ERDF) to support the development of the creative industries as a growth sector in the city. Reason for change - PromotionProject Officer - Economic Development - Oct 1999 to Mar 2001Managed the planning, coordination, and delivery of European-funded programmes.Reason for change - Promotion Project Administrator - Economic Development - Nov 1998 to Sept 1999Development of European Social Fund (ESF) projects to support Small and Medium Enterprises (SMEs).

17 Years ServiceQuality Assurance Manager - Feb 1994 to Oct 1996Management of the Quality Assurance team, Reason for change voluntary redundancy Customer care coordinator - Jan 1992 to Jul 1993Managed key accounts, during customer-care programme visiting customers across the UK Print Finishing Manager - Jul 1988 to Jul 1991Managed 52 staff in Production Finishing - Reason for change maternity leaveProduction Control Supervisor - Feb 1984 to Jun 1988 - Introduction of a new Production Control System, Reason for change - Promotion Progress Chaser - Feb 1981 to Jan 1984Worked along-side production, customer services and despatch to progress orders todeliver goods on time.Despatch Clerk/Despatch Supervisor Jan 1979 to Jan 1981Supervised staff and progressed activities to despatch goods on time - Reason for change - Promotion.