Customer Service Advisor
Current
Smart Service Qld
May 2021 - Present
AeroLeads people directory · profile
Wendy Buchan Email & Phone Number
Administration Officer | Client Services | Customer Service Advisor | Available soon
at
Smart Service Qld
1 work email found
@brachers.co.uk
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Smart Service Qld
Role
Administration Officer | Client Services | Customer Service Advisor | Available soon
Location
Greater Brisbane Area, Australia
Who is Wendy Buchan? Overview
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Quick answer
Wendy Buchan is listed as Administration Officer | Client Services | Customer Service Advisor | Available soon at Smart Service Qld, based in Greater Brisbane Area, Australia. AeroLeads shows a work email signal at brachers.co.uk and a matched LinkedIn profile for Wendy Buchan.
Wendy Buchan previously worked as Customer Service Advisor at Smart Service Qld and Customer Service Officer at Tacticall Recruitment. Wendy Buchan holds Certificate Iv In Bookkeeping And Accounting, Accounting from Bookkeeping Institute Of Australia Pty Ltd.
Company email context
Email format at Smart Service Qld
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{first}{last}@brachers.co.uk
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Profile bio
About Wendy Buchan
A highly experienced Customer Service Advisor and Student Administrator with a focus on exceptional customer service and efficient client administration. Up-to-date personal and professional development within the State Government and higher education sectors. Skilled in customer service, student support and guidance, team collaboration, and problem solving. Possesses a strong ability to multitask and prioritize tasks in a timely and effective manner. Having owned and operated small business, strong working knowledge of accounting and administration processes.Highlights:• 15+ years of experience in student administration, customer service, and student support • Proficient in Microsoft Office Suite and various software programs• Excellent communication and interpersonal skills• Well developed written and verbal communication skills• Strong organizational skills with the ability to manage multiple tasks• Adept in problem solving and conflict resolution• Demonstrated ability to work independently and as part of a team• High level of personal resilience and the ability to maintain this long term• Sound knowledge of the higher education sector• Highly organized, detail-oriented, and able to work effectively in a fast-paced environmentCurrently assessing Administration and Customer Service positions within similar fast-moving, client facing environments.
Listed skills include Powers Of Attorney, Wills, Private Clients, Legal Advice, and 16 others.
Current workplace
Wendy Buchan's current company
Company context helps verify the profile and gives searchers a useful next step.
Smart Service Qld
4 roles · 24 years
Wendy Buchan work experience
A career timeline built from the work history available for this profile.
Customer Service Officer
Tacticall Recruitment
Contact Centre Customer Service Advisor, Government, Communication, Teams, Sales
Dec 2019 - Apr 2021
Administration Officer - School Of Business
The Student and Academic Administration Support Officer supported business students through their degrees within the School of Management. Centralised in 2018, the team worked on a roster system to provide face to face meetings with students and respond promptly to students via email system and phone. Key Achievements• Vice-Chancellor’s Performance Award – in recognition of a significant and superior contribution to the work of the University 2014, 2018• Selected to be part of the resources committee focused on building a more cohesive working environment between the Academic and Administrative staff.• Selected to represent and promote the University as a subject matter expert at Open Days, Expo’s and Orientation.• Integrated all of the duties of the ‘Administrative Assistant for Business Faculty Core units’ (see below) position for final two years of tenure in addition to above responsibilities.
2007 - Nov 2018
Administration Officer - School Of Management
The Administration Support Officer supported circa 1500 student enrolments per semester within the School of Management. Working in a team of 25 - 30 Academic and Sessional Staff, the Administrative Officer assists the Unit Coordinator to keep their focus on the content delivery and teaching. Key Achievements• First professional administration staff member in the School of Management to complete an extensive professional development activity with QUT Academy of Learning and Teaching. Achieved recognition as an Associate Fellow of the UK Higher Education Academy. This allows me to use the post-nominal AFHEA on my email signature panel and on business cards.• Implementation of the ‘Email Tutor’ in core units with 1300 to 1500 students to respond to students queries on content within 24 hours. This service provides a faster and consistent response to all student queries and has been in service for over ten years.
2003 - 2007
~4 yrs
2 education records
Wendy Buchan education
Certificate Iv In Bookkeeping And Accounting, Accounting
Bookkeeping Institute Of Australia Pty Ltd
Online And Face To Face Training Modules Completed In The Following:-
FAQ
Frequently asked questions about Wendy Buchan
Quick answers generated from the profile data available on this page.
What company does Wendy Buchan work for?
Wendy Buchan works for Smart Service Qld.
What is Wendy Buchan's role at Smart Service Qld?
Wendy Buchan is listed as Administration Officer | Client Services | Customer Service Advisor | Available soon at Smart Service Qld.
What is Wendy Buchan's email address?
AeroLeads has found 1 work email signal at @brachers.co.uk for Wendy Buchan at Smart Service Qld.
Where is Wendy Buchan based?
Wendy Buchan is based in Greater Brisbane Area, Australia while working with Smart Service Qld.
What companies has Wendy Buchan worked for?
Wendy Buchan has worked for Smart Service Qld, Tacticall Recruitment, Queensland University Of Technology, and Qut (Queensland University Of Technology).
How can I contact Wendy Buchan?
You can use AeroLeads to view verified contact signals for Wendy Buchan at Smart Service Qld, including work email, phone, and LinkedIn data when available.
What schools did Wendy Buchan attend?
Wendy Buchan holds Certificate Iv In Bookkeeping And Accounting, Accounting from Bookkeeping Institute Of Australia Pty Ltd.
What skills is Wendy Buchan known for?
Wendy Buchan is listed with skills including Powers Of Attorney, Wills, Private Clients, Legal Advice, Legal Assistance, Trusts, Trust Management, and Lasting Powers Of Attorney.
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