Wendy Burbidge Email & Phone Number

Tumwater, Washington, United States

• Participated in companywide management team to ensure top performance of office staff by providing them adequate coaching and guidance.
• Allocated tasks and assignments to subordinates to monitor their performance and implement company procedures to ensure office efficiency is maintained.
• Partnered with HR in recruiting staff, reviewing time off requests, payroll reporting, performing employee reviews and providing orientation and training to new employees.
• Organized office operations and managed office financial accounts while maintaining a safe and secure working environment.

• Navigated, filed, and retrieved client documentation from various online state agency databases quickly and accurately while guiding clients through the process of working with state agencies.
• Provided excellent customer service to client requests for assistance on inbound and outbound calls with both internal and external clients.
• Researched and retrieved documents, created and delivered reports, processed orders, and resolved issues while meeting client timeframe and demands.