Wendy Centeno Email & Phone Number

Miami, Florida, Estados Unidos

Estados Unidos

Caracas, Venezuela

• Analyze and calculate demurrage and volumetric delays. • Carry out the monitoring and management of demurrage and volumetry. • Led Cost-Containment initiatives mitigate losses caused by delays from our clients. • Prepare the APRs and submit for payment. • Utilizing SAP & other tools in order to calculate and analyze workflow. • Establishing relationships with 12 clients across the globe. • Establishing relationships with Port Authority in several locations across the world • Prepare & Analyze Reports for Management. • Propose mechanisms to minimize delays due to demurrage and volume, including audits, prior experience with delays and others.

Caracas, Venezuela

• Developed & established the SOP’s for the management and application of HR management indicators. • Designed & implemented KPI’s per function to evaluate the organizations performance. • Workforce planning & analysis. • Prepare & Analyze Reports for Management. • Responsible for designing the Organization structures in SAP, including Transfers, Terminations & Hiring.• Supervised the Performance Evaluation process on a yearly basis.• Supporting & guiding 18 Managers across several business units.

Caracas, Venezuela

• Propose guidelines and administrative guides for the control and application of HR management indicators.• Measurement and Control of the Workforce • Developed and established the Job Description Creation process. • Established Job Categories, which allowed her to establish the grounds of our Organizational Structure. • Preparation of salary scales. • Participate in special projects regarding the control and management of Human Resources, in order to meet the objectives and goals set.• Propose performance evaluation models for the management of the Human Resources function.• Managing 14 Direct Reports and over 20+ Indirect reports based in several locations. Supporting over 9,500 employees • Prepare & analyze management reports, including Monthly Dashboards, Mid-year and End-Of-Year. • Carry out monthly reports regarding the structures of the Organization, as well as the update required. • Detect inconsistencies in the database that contains the Personnel information, in order to report them and take the necessary corrective actions. • Identified and developed improvements in the companies onboarding process. • Actuarial study for the collective agreement of Gas Comunal 2013-2015.

Bachelor'S Degree, Industrial Engineering

Master'S Degree, Quality Management