Wendy Chou Email & Phone Number

台灣 新北市

台灣 臺北市

1.Created a Customer Success Team strategy. Managed 4 people.2. Focus on customer retention, through training and maintaining communication.3. Share and implement the strategy in a Team, and ensure everyone knows what's expected of them individually and as a group.4. Analyze results if customers have the tools and support they need to succeed.5.To analyze the feedback, performance, and retention rates of customers based on their interaction with the CS Team to better understand the effectiveness of the broader Customer Success Strategy.6. Support and implement marketing partners on digital advertising strategy.

Taipei

1. Developing, monitoring, writing and updating product content contained on eCommerce websites/portals. 2. Cultivating standards, systems and best practices for content creation, distribution, maintenance, and new product listings. 3. Working with product management, sales, graphics, and other relevant departments to provide updated content for assigned accounts to be shared across eCommerce platforms. 4. Use Spreadsheets or Excel (pivot tables, vlookups etc.) in addition to web analytics to stay organized and monitor changes in product sales and identify opportunities for improvement.

台灣 臺北市

1. Marketing and PR strategy development and execution. 2. Media relationship maintenance. 3. Press release and publicity generation. 4. Brand and cross-over events planning and execution. 5. Plan and execute marketing programs and events for department stores. 6. Analyze market and consumer data, competitor data, market conditions and make recommendations to management.

Taipei City

1. Over 4 years experience of publish marketing, including plan, execution, facilitation and wrap up for press event, and responsible for daily media inquiry.2. Maintaining existing and establishing new relationships with media contacts. (Financial lines, technology lines, cultural lines)3. Writing and sending press releases, pushing and result tracking. 4. Working with internal depts. on PR activities and ensure better & positive media exposure.5. Researching, writing, and editing a variety of communications and marketing materials.6. Planning and implementation of 30-2000 people's free and paid activities.