Wendy Collins Email & Phone Number

United States

Texas, United States

PRN LMSW TELEHEALTH THERAPIST (UNDER THE SUPERVISION OF DR. SARAH HERRERA, PHD., LCSW-S SINCE SEP 2022)● Direct (telehealth) counseling of individuals, couples, and families utilizing DSM-V criteria for diagnosis and NASW Code of Ethics for Professionalism.● Primary areas of focus: Grief counseling, Behavioral Counseling (ADHD and Autism), Depression and Anxiety, Self-Harm, Suicidal Ideations, Relationship/Marital Counseling, Family Counseling, Chronic Illness acceptance, and Divorce and Separation Counseling.● Clients range in age from 6 years old to Geriatric● Case management and communication with outside agencies as required by law.● Regular Supervision meetings to discuss case management, challenges, and areas of growth ● Therapeutic milieu utilized: Cognitive Behavioral Therapy, Family Therapy, Family Systems, Solutions Focused Brief Therapy, Strength Based, and Trauma Focused

Dallas, Texas, United States

• Perform initial and follow up assessments.• Maintain strong ethics and confidentiality• Provide individual, family, group therapy to patients as needed/required.• Schedule, maintain, and follow up on patients and agency appointments.• Regular check-ins with Supervisor/Medical Director to review patient care• Completes all notes and superbills timely (within 24-48 hours of date of service)• Provide patients with accurate, consistent, and courteous information relevant to agency servicesand resources.• Develops and maintains close working relationship with patients, families, other companyprofessionals and staff.• Maintains accurate, complete documentation of all services provided.• Assist in the completing intakes and discharges of the patients on an as needed basis.• Maintains strict adherence to insurance and company guidelines.• Participates in all assigned staff meetings as well as in service trainings and staff developmentactivities.• Performs other administrative or clerical duties as required or as assigned by immediatesupervisor or Medical Director.

Dallas-Fort Worth Metroplex

PRN Palliative Care Licensed Medical Social Worker

Dallas, Texas, United States

Plano, Texas, United States

As a member of the VBC program team, the Patient Care Coordinator/Social Worker is an advocate for the patient, collaborates with physician offices, and clinical team to meet the patient care initiatives and ACO metrics. One of the most important roles is to ensure compassionate, effective, and efficient delivery of high-quality care coordination. The continuum of care includes inpatient to outpatient to community and covers Pediatric, Adolescent, Adult and Geriatric care.

Highland Village, Tx

Triaged and processed telephone and email messages, as well as patient medication refill requests. Assisted with nurse case management, nursing assessments, collaboration with providers, and provision of quality patient care. Referred patients to emergency rooms, urgent care centers, home care, or scheduled appointments as appropriate. Afforded feedback and answers to questions from patients, providers, and pharmacies per physician protocols. Provided patient education per Barton Schmitt protocols and assigned tasks to physicians, associate providers, and clinical staff accordingly. Built and nurtured trusting relationships with patients, family members, medical staff, and administrative personnel.

Dallas-Fort Worth Metroplex

Held direct responsibility for case management of chronic care patients, supporting 13 Physicians in 6 locations. Managed phone triage, referral processing, and physician coordination with Primary Care Physicians and other specialists. Served as a Chronic Kidney Disease education nurse, educating stage 4 and End-Stage Renal Disease patients on the disease process, diet, and viable options. Provided extensive back office support as needed.Achieved multiple customer service and nursing awards throughout tenure, including physician accolade awards.

Dallas-Fort Worth Metroplex

Delivered strong supervisory leadership and training to a team of 4 Medical Assistants. Triaged and processed patient calls, emails, and medication refill requests. Assisted with nurse case management, nursing assessments, collaboration with providers, and provision of quality patient care. Provided patient education and assigned tasks to physicians, associate providers, and clinical staff accordingly. Assisted with back office processes.Nominated for a 5 Star Service Award in the first month of employment.

Dallas-Fort Worth Metroplex

Supplied supervisory leadership and development for a team of licensed and unlicensed clinical staff. Managed 25+ patients in various stages of acute/rehabilitation processes, chronic disease, and hospice stages. Handled all aspects of nursing from processing patients in and out to delegating nursing rounds and drug administration. Responsible for pharmacological and non-pharmacological management and treatment of various disorders and diseases.

Dallas-Fort Worth Metroplex

Managed emergency triage as needed and played a vital role in the nursing process. Performed focused assessments on patients for data collection and information gathering. Reviewed medical records for accuracy, completeness, and compliance with all medical and administrative protocols. Assisted with back office procedures including check-in and check-out processes, auditing charts, and maintaining EHRs.Administered oral, subcutaneous, intramuscular, and other medicinal therapies under the direction of Physicians. Monitored vital signs, collected lab specimens, and performed EKGs.

Dallas-Fort Worth Metroplex

Gulf of Mexico Customer Service Rep (Jan 2013 – May 2014)Capital Tools Asset Coordinator (Jul 2011 – Jan 2013)Quality Assurance – Third Party Inspection Coordinator (Jul 2008 – Jul 2011)Oversaw project management for parts from order entry to customer delivery. Coordinated material demand planning requirements to provide seamless procurement and operations processes. Developed strategies to optimize inventory performance by analyzing market data and industry trends. Handled a high volume of inbound and outbound calls, managing multiple lines and providing exceptional customer service. Worked closely with clients to recommend, upsell, and cross-sell products to enable the best possible solutions. Ensured all financial goals and objectives were met for the business.Maintained all quality assurance and compliance measures set out by the organization and clients. Managed equipment and asset movements globally to maximize utilization and improve repair and maintenance velocity.Received Exceptional scores on annual review for 5 consecutive years. Led efforts resulting in Halliburton maintaining the highest VPP rating for the Carrollton factory. Selected to serve as the Chairman of the Employee Health and Safety Committee for 2 years, leading efforts for 1,200 employees. Collaborated in the creation of new safety policies for the organization.

Dallas-Fort Worth Metroplex

Worked in Brand Marketing focusing on global product placement initiatives as well as Online Marketing initiatives. Utilized vast financial background from previous jobs to assist with budget allocations, and helping the Marketing Managers stay within budget on the projects and initiatives.Specialties included branding and identity, product placement, finance, liaison between managers and Hollywood reps., purchasing, and vast product knowledge.

Dallas-Fort Worth Metroplex

Provided support for both the VP of Store Operations Planning and Analysis and two managers. Served as the key liaison between the Zone Vice Presidents and their respective administrative staff. Responsible for call and mail handling, file maintenance, sales reporting, and ad-hoc reporting.

Dallas-Fort Worth Metroplex

Worked directly under the Vice President and Managing Partner of Finance, as well as Corporate Office Manager. Supported the new hire and exit process. Incorporated all data for accounts receivable for 7 locations. Reconciled month-end accounts receivable reports and billed consumer finance accounts. Handled all purchasing for Corporate Office as well as all 7 locations.

Dallas-Fort Worth Metroplex

Answered incoming phone calls for online banking customers. Assisted with consumer account issues and online technical support issues. Created and filed fraud paperwork, as well as new account request paperwork.

Dallas-Fort Worth Metroplex

Answered incoming phone calls and greeted patients checking in for surgery and appointments. Created and tracked surgery paperwork, as well as maintenance of patient files. Distributed medication to patients leaving the clinic.

Dallas-Fort Worth Metroplex

Ensured that 350 production employees and 33 quality-control employees were building airplane products compliant with FAA guidelines and company command media. Assisted in the training of both new production and quality control employees. Performed audits on products being created and inspected. Investigated all suspicious hardware within the plant and reported findings to the Corrective Action Unit. Assisted in the preparation of the plant for the annual FAA ACSEP audits.

Master Of Social Work - Msw

Bachelor'S Degree

Vocational Nursing Degree

Education record

Education record

High School Diploma