Wendy Crouch Email & Phone Number

Paris, Île-De-France, France

Managed with the product owner all the roadmap subjects in order to continually maintain, improve and optimse e-commerce websites.- Prioritized subjects to define the daily work of the squad. Agile working method focus on the product value.- Managed the maintenance part of the websites : functional analysis and priorisation of raised issues.- Contributed to deployment decision process.- Ensured ongoing communication with worldwide markets to keep them updated about important information as deployment planning on websites or incident reporting and follow-up.- Created tutorials that explain new available features on the websites and how to configure them.- Provided functional and technical support to worldwide markets.- Worked every day based on agile methods to help ensure effective and efficient approach.- Assumed a role of scrum master in the team to animate some agile rituals or meetings.

Toronto, Canada Area

Manage an acquisition project, with tight deadline, to add and publish more content on the application Boukili, a digital library containing children's books.- Seek out and deal with external providers : editors regarding the acquisition of several books, authors and illustrators to create stories based on a series developed by the group and storytellers to handle the audio version of these new texts.- Participate in research related to copyright law and licence fee and work with legal department to deliver the best services.- Negotiate budgets, manage different types of contracts and ensure the follow-up to the projects.- Check technical feasibility, then insert and publish new content in a specific CMS for the application.- Ensure quality deliverables.

Région De Paris, France

Developed front-end part for many projects in HTML(5), CSS(3), Javascript onmulti devices (desktop, tablet, mobile) using responsive or adaptive design- Participated in the redesign of new L’Occitane e-commerce web site under tight deadline and for more than 60 countries around the world.Involved since the beginning of the project : from brainstorm sessions to the development phase (various content modules, form, product reviews, store page, portal page) including technical choices.- Created and developed with the team a style-guide to build reusable code and patterns for future use.- Developed new pages for signifiant marketing operations like Mother’s day, Black Friday or Christmas. - Integrated new features and new design for major pages of websites like account page or checkout.- Contributed to general maintenance and fixed issues impacting e-commerce websites thanks to a tickets system available in every country of the Group.- Created tutorials that show various procedures at work in the company.- Closely worked with back-end developers to optimize technical solutions.- Collaborated with UI/UX and project management teams to ensure quality and smooth running of each project.

Région De Paris, France

Developed front-end part of the European email marketing campaign andmanaged website updating.- Created and implemented global email patterns, to allow more autonomy to marketing teams. Currently used by 15 countries for every international email campaign.- Investigated about responsive email templates.- In charge of backoffice management to update features (Home Page images, discount code generation) and integrate landing pages.- Collaborated with marketing teams to coordinate main operations.- Managed external projects : drafted the specifications, took part as per the agency selection and budget negociations, managed and followed up the project.

Région De Paris, France

- In charge of book and magazine layouts.- Created new page template.- Implemented automatic template to generate ebooks.

Master'S Degree, Web Professions And Cultures

Apprenticeship

Bachelor'S Degree, Web Design And Development

Apprenticeship

Bachelor'S Degree, Graphic Design

Apprenticeship

Bachelor'S Degree, Communication Design Space And Volume

Higher National Diploma, Applied Arts