Coordinate the process of proposals from beginning to end, ensuring it is completed properly and to the standards of the government agency.

Manage around 15 employees in the Deli.

Customer service, scheduling patients, handling discharge orders.

Customer Assistance

Customer Service (Part Time Position)• Meet and greet customers.• Maintain a clean and neat environment.• Responsible for sales and close out of register.

• Assistant to Project Manager.• Prepare invoicing for payment to subcontractors and outgoing invoicing to the Federal Government.• Schedule subcontractors for upcoming projects and prepare contract packets.• Research Federal projects for bidding and prepare bid packages for processing.

• Customer service - Deli Department.

• Support and coordinate the administrative needs of the office in support of 4 Engineers and 16 support staff in the Pawleys Island office.• Prepare memos, letters, and proposals for the office staff.• Prepare necessary forms for Water, Wastewater, and Stormwater approval through the South Carolina Department of Health and Environmental Control.• Answer multi-line phone system and greet all clients and visitors in a professional manner.• Customer Service and team work – communicate between support staff and the State and County staff in order to obtain permits to construct roadways and approvals for projects to proceed.• Ability to multitask, answer phone lines, type reports and work with customers.• Maintain the filing system for the office.• Utilize software packages, Word, Excel, Adobe Acrobat, Paper Port and other in-house software.

Subcontractor for The Armed Forces Institute of Pathology -• Coordinate the administrative needs of the Chairman, Department of Legal Medicine.• Develop and maintain the division filing system.• Prepare memos and letters, as well as exhibits and graphic displays, to support project submission and approval for the Chairman and the supporting staff members.• Coordinate the word processing and setup of the Legal Medicine Journal and the Nursing Journal, produced annually, using the desktop publishing program QuarkXPress on the iMAC computer.• Utilize software packages Microsoft Word, Excel, Access, Power Point and QuarkXPress.• Assist the Department with the verification of credentials of Health Care providers for the FEMA Homeland Security project.

Held three positions with ACS Federal Healthcare Systems, listed below is the position and a brief work detail:Research Associate (Risk Management Coordinator - January 2002 to October 2003) - Subcontractor for Air Force Medical Practice Claims Review, Boling AFB, Washington, DC• Responsible for provider notification and responses, obtain complete documentation in a case file, and prepare paid medical malpractice claims for External Peer Review and AF Medical Practice Review Board. Mail close out documents to agencies. Malpractice database entry, correspondence management for Risk Management, file management and archiving. Also completed Microsoft classes in Access and Excel database management and maintain and develop Risk Management databases.Research Associate (Risk Management Coordinator - January 2001 to January 2002) - Subcontractor for the Bureau of Medicine and Surgery (BUMED), Navy, Washington, DC• Responsible for provider notification and responses, obtain complete documentation in a case file, and prepare paid medical malpractice claims for External Peer Review and Naval Medical Review Board. Mail close out documents to agencies. Manage Malpractice database entry, correspondence management for Risk Management, File Management and archiving. Completed Microsoft classes in Access and Excel database management and maintained and developed Risk Management databases.Senior Administrative Assistant (July 1998 to January 2001) - Worked on-site (Alexandria, VA) with several contracts.• Coordinate contract deliverables production for up to 20 different associates. This effort includes proofreading, editing, formatting and producing all documents including Statements of Work, Monthly Reports, Task Orders, and Power Point presentations to submit to clients.• Ensure the client/customer products complied with company standards and are delivered on schedule.

• Coordinate the secretarial needs of the division in support of four Section Heads and 24 associates.• Develop and maintain the filing system for the Division.• Prepare memos and letters for the Division Director and the Associate Division Director, as well as exhibits and graphic displays, to support project submission and approval.• Utilize the software packages WordPerfect, Lotus 123, Freelance Graphics, HTML and all in-house systems used by the Research Division.