Wendy Doyle Email & Phone Number

Responsible for processing casework, referrals and settling casework up to and including RCU2 technical authority. Leading mentoring and coaching activities for caseworkers within the team, to support the development of capability across the team. Role modelling leadership behaviours and expectations in line with HMLR’s leadership expectations. Key Responsibilities:- Operational delivery- Build capability and commitment to effective performance in the team through ongoing coaching and development and the adoption of best practice.- Using Management Information to inform actions and output, taking ownership of building on successes and addressing trending performance challenges to support continuous improvement within immediate team and wider service.- Coaching and mentoring team members at EO to fill knowledge gaps, improve techinical skills and enable success in progression.- Technical casework, OS mapping and register creation & Land Law. - Complex software management. - Deliver optimal personal performance towards team objectives by collaborating with a wide group of stakeholders/peers across the service.- Support on the Register CReate Service leadership matters.- Work collaboratively across the team to drive performance, productivity, planning and development.- Participate in embedding any changes identified as part of local or national initiatives, ensuring that you adopt and maintain standard operating procedures.- Cross government Women's Network.- PCS HMLR Group Vice President.

Weymouth

OutlineProcess, settle and take casework technical referrals, applying HMLR practice. Addressing technical capability gaps and coaching individuals. Delivering optimal personal performance towards team objectives, building own capabilities through continuous learning and acting upon own development needs. Training instructor, delivering technical training and development programmes for new and existing staff. Local representative for a cross government Women's Network. PCS BEC chair and LTUS representative. Key Responsibilities- Technical Casework- Land law- OS Mapping and register creation- Data processing- Executive administration- Mentoring- Customer service- Operational delivery- Meeting KPIs- Research and problem solving- Working with a variety of stakeholders- Complex software management- Training Instructor- Learning & development lead- Cross government Women's Network

Weymouth, United Kingdom

OutlineAdministrative support for Government Department within the Civil Service. Contributing to the important work carried out by the casework teams and helping to deliver ambitious new Business Strategy. Key Responsibilities• Administrative support• Data processing • Corporate support• Operational delivery • Fraud detection• Customer service• Meeting KPIs• Processing service enquiries

Dorchester, United Kingdom

Outline Managing the Trust Book Shop in order to generate maximum possible income from the sale of donated Books and highlighting value of specialist items. To Recruit and manage a team of volunteers to support my role and to help meet KPIs. Key responsibilities• Maximising sales and meeting KPIs• Recruiting, training and managing a team of paid staff members and volunteers• Staff development and delivering performance reviews• Customer service• Financial planning • Merchandising • Event planning • Social media management and writing of web content• Management of online trading store• Annual Giving• Donor Engagement• Business Relationship Management• Database Administration• Interpersonal Skills

Christchurch, Dorset

OutlineDelivering successful fundraising activities from within the corporate sector and building, developing and delivering successful corporate partnerships against a set income target. Researching new funding opportunities and create a funding plan.Key responsibilities• Preparing corporate fundraising plans, budget and targets and reporting on progress of these plans throughout the year • Recording and managing income and budgets through a central database• Account managing a number of corporate relationships, maximising their income potential• Researching and develop project proposals for presentation to companies• Researching and writing trust and grant applications• Reporting on successful trusts and grants• Developing tailored fundraising campaigns, programmes and activity for corporate partners• Preparing and delivering individualized communication and/or presentations for the above audiences• Producing promotional materials for events and fundraising activity in the corporate sector• Planning and managing fundraising events and activities• Business relationship management • Database management

Weymouth, England

OutlineSupporting the manager and managing the store in their absence, which was 4 out of 5 days as manager was part-time. Meeting all store and individual KPIs. To maximize sales, merchandise products and deliver staff training. Key responsibilities• Managing sales team• Maximising sales and meeting KPIs• Leading staff training and development• Merchandising• Stock replenishment and manual handling• Financial planning• Customer service

Msc International Development Management, Development Economics And International Development

I have explored key development issues, including poverty, inequality, complex emergencies, migration, health, employment and livelihoods.

Bsc Hons International Relations And History, The Cold War And Arab-Israeli Conflict

Activities and Societies: AU Beaver Development Society Palestine Society Pulse Radio International Relations focused on International.

High School, History, Politics, English Literature