Wendy Doyle Email and Phone Number

• Manage $100M yearly GSA contract, submitting monthly reports and attending regular contractual meetings with customers. Work closely with regional offices and coordinate support with HQ team.• Proactively manages $10M USPS contract by increasing sales 50% and profit margin by 7% through contract performance analysis.• Exceeds global benchmark of Net Promoter Scores (NPS) by 34 points in positive customer surveys.• Ensures complete and competitive responses to RFQs, contractual requirements are met, and orders are delivered according to customer specifications and schedules.• Markets and expands contracts, including developing G-Commerce. Manage emergency orders and surge support.• Plans and develops systems and procedures to improve operating quality and efficiency of departments.• Supports IT Department in obtaining and maintaining data in company’s multiple GSA catalogs.• Supports $2M DOD EMall contract.• Develops efficient, cost-effective supply chain strategies. Adapts supply chain to handle changes in market and suppliers. Manages company inventory.• Manages relations with vendors, communicating quantity, delivery times, and quality requirements.• Oversee analysis of supply chain effectiveness, vendor risk, and vendor performance. • Manages and develops staff in a supportive way that enables job satisfaction and peek performance.

• Coordinated and delivered USPSD MRO Supply Chain overall performance, procurement, inventory management, transactions, and project management related to program. • Represented Noble with USPS program offices and respective contracting offices.• Identified program needs and objectives, including preferred and optimal means of procurement. • Served as the lead for all large-scale solicitations.• Engaged and established long-term sales/service solutions. Created new solutions in response to market changes.• Performed market and industry analysis, analyzing market trends and new requirements.• Worked with internal Noble support staff to ensure customer deadlines were met, agreements were in place, and strategic alliances established. • Conducted cold calls and prospected leads to develop new business. Creatively addressed customer problems, becoming a true resource and solutions provider. Provided management with sales plan on monthly basis.• Partnered with suppliers to provide best products/values to meet customer requirements.

• Presented and sold company products/services to current and potential clients, following up on new leads/referrals. • Provided quotes in response to Government Requests for Quotes (RFQ). Participated in company’s response to larger government bids and contracts. • Prepared presentations, quotes, proposals, and sales contracts. Prepared variety of status reports, including activity, closings, follow-up, and adherence to goals.• Communicated new product/service opportunities, special developments, and gather information to appropriate staff.• Coordinated shipping schedules and logistics support of merchandise and services.

• Marketed and sold warning, route, and regulatory signage (MUTCD) to DPWs in municipalities throughout New England. Networked with local highway associations to create awareness of Liddell Brothers and its products/ services. Attended equipment shows, maintained existing relationships, and pursued new contacts. • Sourced and qualified subcontractors. Maintained communications with subcontractors; coordinated subcontractor plans electronically. Printed and ordered plans. • Organized and maintained information for potential bids. Sent out invitation to bid; fielded questions from subcontractors. Assisted in subcontractor bid tracking, follow up, collection, and qualification. Maintained database of preferred subcontractors. • Tracked and distributed Addendums and Request for Information (RFI). Researched pricing of construction materials. Researched permitting costs and requirements with cities and towns. Used Excel spreadsheets to detail costs. Completed bid forms and ensured bids were received on time. Submitted RFIs to architects for clarification.• Collaborated with General Superintendent of Construction in preparing plan takeoffs, subcontracts, supplemental riders, and transmittals.• Served on Liddell’s Safety Committee. Worked with Safety Manager to ensure employees current licensing and training. Coordinated annual safety meeting.• Implemented a sales entry system; managed coordination of internal orders logistics, purchase orders, and deliveries.

VICE PRESIDENT OF SALES AND MARKETING• Identified new business opportunities and created high-level marketing programs, promotions, and strategic relationships. Consistently met and exceeded aggressive sales objectives in a complex, rapidly changing business environment. Designed promotional materials.• As company grew from $500K to $3M per year, led team effort in developing new business, primarily Fortune 500 primary government contractors. Established seamless interface with U.S. Navy, Army, and Air Force contracting.• Transitioned IGS Systems to a more sales-based organization, requiring extensive travel to trade shows and driving sales opportunities through small business forums, many hosted by U.S. government prime contractors.• Involved in negotiations of small printer resale group, growing Match Computer business by $13M in 3 years. OFFICE MANAGER / PROJECT COORDINATOR• Provided daily administrative, customer service, and financial operations support to reseller of hardware, software, and after-market products with up to $3M in annual revenues. Coordinated office operations, maintained records, and organized special projects. Purchased supplies and handle office maintenance. Managed administrative staff.• Developed and implemented office policies/procedures. Served as key contact and support to customers throughout the service and selling process. Managed vendor relationships; prepared contracts and purchase orders. • Organized and implemented vendor consolidation after Digital Equipment Corporation (DEC) chose IGS as one of 650 vendors to be their Key Reactive Response Supplier.• Worked with company president to contract with U.S. Postal Service (USPS). Researched, negotiated, and drafted proposals resulting in $2M USPS Repair Contract in Topeka, KS, while continuing to oversee the administration of repair contracts with NASA, Otis Elevator, Boeing, United Technologies, and Sikorsky Aircraft.