Serve as the primary point of contact for all NetSuite-related needs, including system configuration, maintenance, and system upgrades.Develop and implement tailored solutions within NetSuite to support business processes and specific requirements in manufacturing operations.Collaborate with various departments to understand their needs and translate them into effective NetSuite functionalities.Provide training and support to NetSuite users across the organization, ensuring they are equipped to utilize the system effectively.

Lead collaborative efforts across the business to understand processes and pain points, as well as evaluate, recommend, and drive people, process, and technology improvements that align with business strategyMeet with business owners and end users to proactively collect business requirements and apply systems analysis techniques and procedures to determine feasibility and sensibility of systems and implementationsUnderstand business process and requirements and translate them into actionable changes and/or reportable metricsIdentify requirement conflicts and bring clarity to business objectives, requirements and priorities.Cleanse and link complicated and disparate data sets from multiple sourcesBasic knowledge of SQL to write queries and create real-time, refreshable reports by linking to Excel

• Serve as SME during NetSuite implementation by serving as the business systems analyst, communicating user needs and translating them into workflows for IT to design and implement• Train and support accounting team on basic and advanced NetSuite functionality, including day-to-day AP and AR operations, journal entries, saved searches, saved imports• Serve as a NetSuite administrator to assist with configuration, development of workflows, documentation of SOPs, and continuous process improvement• Manage two direct reports, in AP and AR, and provide oversight and review of AP and AR activities• Support treasury operations by monitoring and posting daily cash activities, included intercompany transfers in multiple currencies, and reconcile cash and credit card expense accounts• Perform basic month end close processes: adjusting journal entries, depreciation, prepaids, balance sheet reconciliations• Support and assist integrations of new businesses after acquisitions, including technical accounting and training of employees in finance policies and procedures

• Full cycle accounts payable, including subcontractors and vendors• Post back charges to subcontractors to accurately capture weekly project costs• Work with 3rd party software provider to improve automation and reduce manual intervention in the accounts payable process• Develop NetSuite reports and Excel formulas to decrease manual look up of data points used in preparing weekly check run• Participate in weekly team meetings and provide ideas for continuous process improvement

● Process customer sales orders in NetSuite for new and expansion deals for SaaS and professional services by reviewing contracts for key points● Maintain all customer records in NetSuite● Invoice customers for subscriptions and monthly professional services● Reconcile Professional Service fees to professional service billing system on monthly basis● Prepare bank deposits and apply customer payments within NetSuite● Monitor customer account details for non-payments, delayed payments and other irregularities● Respond to invoice related questions from both TraceLink sales employees as well as customers after performing appropriate research● Complete vendor forms and maintain customer portals● Participate in Big 4 audits and prepare customer invoice and payment schedules

• Steward $300 million annual in AR revenue with an average DSO of 30 days through customer setup and maintenance, creation of invoices, application of check and ACH payments, and collection activities.• Perform month end close duties, including balance sheet reconciliations, accruals, and journal entries.• Process intercompany transactions and journal entries related to AR among Kettle Cuisine’s parent and subsidiaries.• Created a process for reviewing open cash and partially paid invoices and applying to appropriate transactions or generate credit back to customer and cleared significant backlog from prior fiscal years.• Created two refreshable SQL queries to pull data and create month end journal entries for cash discounts taken by customers, in order to re-class cash discounts taken to the appropriate sales channel, and to accrue for cash discounts that will be taken.• Investigated EDI errors and found root cause solutions that led to a collection of over $1 million past due balance from a big box retailer.• Investigate customers who consistently short pay or over pay invoices to identify trends and root causes, and implement solutions to improve PO / invoice / payment match, including creation of a data model in Excel to compare received quantities and prices against invoiced quantities and prices.• Worked with 3rd party software provider and ERP developed to automate cash application by creating use cases, processing test transactions, and reporting back on errors.• Served as the AR subject matter expert during Kettle’s recent acquisition and ERP implementation actions.• Manage risk by establishing and reviewing credit limits and recommending balances for write off after collection efforts have been exhausted.

• Manage the expense reimbursement process for over 175 employees, including approving or rejecting expense reports, writing and updating expense reimbursement policies, providing continuing education to employees on policies, and performing expense audits.• Maintain client master data in Salesforce and NetSuite and track deviations from standards rates.• Assist with invoice preparation for client and of internal financial reporting on individual engagement economics.• Maintain a fixed asset inventory of IT assets and assist with purchasing.• Cross functional administrative and office management duties across including accounting, HR, IT, purchasing, client engagement and executive support.

• Provide administrative support to the Executive Manager of CARIS USA, 3 local employees and 3 remote employees.• Office calendar management and domestic and international travel management• Provide HR support by maintaining personnel files and liaising with our payroll and 401K providers, workers compensation insurance providers, and creating and maintaining internal HR documents.• Financial duties including expenses, budgeting, accounts payable, and periodic vendor account reviews.• Sales support: updating Sugar CRM, invoice tracking, and payment collection.• General administrative duties include answering and directing phone calls, maintaining office and break room supplies, and ensuring the neat and orderly appearance of the office.• Event planning for trade shows, including coordinating with volunteer leadership for both logistics and programming.• Negotiate food, beverage, service and other contracts with the hotel, local event venues, and vendors for decorations, AV, transportation, and sightseeing services.• Create the event’s online schedule and program book using Guidebook.

• HR Assistant at the Gaylord National Resort & Convention Center• Answer phones, provide forms to employees, copy and file documents, update spreadsheets and databases

• Raised over $170,000 annually through solicitation of individual and major gifts for the annual fund, endowments, and special appeals• Maintain and establish relationships with Board members, donors, families, and vendors for the benefit of the school. • Manage the donor database, including data integrity, gifts processing, and updating records, donor notes and addresses.• Creation and management of donor communications, including direct mail appeals, acknowledgements, brochures, and fliers; creation and management of student enrollment and recruitment materials.• Leadership of volunteer Development Committee• Established an email list for alumni and donors with Mail Chimp, and managed the school’s Facebook page.• Represent Mount Merici Academy to the public at school and external events.

• General development duties as part of a three-member team raising $3 million annually. Responsibilities include collaborating with internal and external partners, supporting a minimum of four special events a year, donor stewardship, and managing external communications to donors, including an annual newsletter (print) and Constant Contact emails.• Solicitation of individual and major gifts including direct mail appeals (annual and special), event sponsorships between $100 – $5000, and the Annual Fund.• Database management of the donor database and the event database, including entering, updating, and reporting; training employees and interns on data entry standards; and checking and maintaining data integrity.• Gift processing and acknowledgement, including reconciling with accounting, communicating gift details and restrictions, notifying appropriate directors of gifts received, and documentation and record keeping of financial and in-kind gifts.• Special event support, including guest registration, pledge recording and collection, and revenue reporting to the CEO and CFO. Supervising silent auction activities, including item solicitation and auction checkout. Leading and serving on special event committees. Responsible for post-event details, such as shipping auction items, coordinating thank-you gifts to sponsors and volunteers, follow-up letters, and securing appropriate staff or Board member signatures on acknowledgement letters.• Managing internship program, including responding to inquiries, screening candidates, scheduling interviews, orientation and training, and exit evaluations.• Coordination duties, including supporting the CEO, maintaining the conference room and arranging food and beverages for meetings, maintaining department's petty cash and expenses, preparing meeting and marketing materials, web site content generation and uploading, and vendor communication.

• Supervised, trained, and counseled employees, including during the implementation of a new CRM system.• Resolved guest complaints and concerns to maximum guest satisfaction and minimal financial loss.• Served as the evening Manager-on-Duty, including overseeing operations in housekeeping, food and beverage, engineering, and security.

• Performed prospect research on congregations and key individuals within religious communities in northern Virginia, soliciting $140,000 in major gifts and house sponsorships.• Donor stewardship, including updating contact database, personal letters and meetings, sending newsletters and mailings, and providing personal reports at mission committee meetings.• Coordinated Habitat’s presence within faith communities through events such as mission fairs, participating in the Fairfax County Faith Communities in Action interfaith coalition, and providing press releases and articles to regional religious media outlets.• Supporting special events through committee leadership and auction item solicitation.