Develop and maintain the project management plan with comprehensive subsidiary plans to manage the areas of change (integration), scope, schedule, cost, quality, human resources, communications, stakeholders, risk, and procurement• Develop detailed project plans, work breakdown structures, project checklists and budgets to meet established time frames, funding limitations and staffing availability• Monitors results against established timelines, deliverables, tasks, dependencies and associated technical specifications• Skillfully build business partnerships with vendors and internal business partners for desired results by proficiently managing product quality• Develop project approval and requirements documents• Deliver written and verbal status reports at various levels including senior management and diverse stakeholder groups• Develop and maintain issue log, risk matrix and escalation process• Managing development, testing and roll-out including: Manage QA and UAT efforts by defining use cases, ensure test plans executed, and trace requirements to ensure successful system implementation.Translate and capture Business’ needs into business requirements which includes: creating and maintaining a knowledge base of system documents and specifications, technical requirements and any changes in system procedures. • Leverage advanced analytical, problem-solving, and strong organizational skills, to understand what it takes to satisfy the customer and get the job done.• Identify and resolve issues that conflict with project deliverables to ensure alignment with project timeline.• Adheres to established policy and procedures with respect to project management methodology, quality assurance, state technical architecture and other related standards

Identified, evaluated, and resolved issues that conflicted with project deliverables: Transitioned from existing Core Benefits Administration ("CBA") platform to new updated platform with a new vendor.• Led multiple teams within a highly matrixed organization. Facilitated collaboration with project team members, business sponsors, vendors, and technical leads, Governance over the 17 campuses that are members of the North Carolina University System to develop and successfully implement projects/programs.• Ensured campus objectives met and led implementation processes; tracked and reported status of the project, updated project plans as necessary, controlled and monitored project effectiveness.• Developed and managed scope documentation, project plans, project staging plans with business partners to ensure accuracy.• Assessed project risks, develop mitigation and contingency plans.• Communicated project status; distributed project status report, risk reports and contingency plans to Business Sponsors and project team.• Managed, administered, edited, employee personnel and time entry information as requested in KRONOS application. • Managed development, testing and roll-out for the technology upgrade

•Facilitated and managed project request and work intake processes.•Updated work prioritization and project/portfolio details in software management system.•Presented project results, briefings, and demonstrations to senior management outlining project progress and budget performance to identify project risks and opportunities. •Coordinated development and implementation of policies and procedures as well as development of compliance measurements. Controlled and monitored project effectiveness; updated project plans as necessary.•Ensured that business training solutions and software were designed, tested, documented, implemented, enhanced, and corrected according to operational standards and expected service quality.•Managed risks and opportunities as well as continuous improvement within Adult Learning development projects to ensure effectiveness. •Performed strategic analysis to identify business solutions to support Business Strategies.