Wendy Green Email and Phone Number

Products Managed: ResidentScreening and ResidentID• Managed TransUnion's ResidentScreening and ResidentID products. These products are designed to perform tenant screening in the multi-family apartment industry and provide our customers with the most qualified tenants. • Launched the ResidentID user interface product. Previously available only with an API integration, ResidentID user interface provides the multi-family industry a simple to use identity fraud detection process. • Utilized the SAFE Agile development methodology to prioritize development work and ensure customer's product needs are met as efficiently as possible. • Ensured both products comply with all regulatory and FCRA mandates and developed process to help ensure our customer base is knowledgeable about new regulatory mandates impacting their screening process.

Aurea Insurance Solutions - Distribution Channel Management, January 2014 to August 2018Aurea Life Sciences Solutions - NextDocs, February 2017 to August 2018• Managed product lifecycle from strategic planning through product release, client implementation, and ongoing product support.• Evangelized the product vision and value to the customer base. Consulted with customer base on utilization of features, potential new features, and any product issues. No customers were lost during my tenure. • Maintained customer roadmap balancing internal product philosophy and customer needs. • Adapted to constantly changing internal processes in order to continue delivering product enhancements. • Created specifications for product enhancements and followed those enhancements through to completion to ensure core requirements were implemented as desired.• Major enhancements of the insurance product included user interface redesign, addition of a mobile application, and implementation of a new analytics module.• Conducted technical debt reduction effort by analyzing and managing the implementation of the highest value issues; thus, eliminating a backlog of approximately 500 defects in a product with four major subsystems and five supported versions for each subsystem and increasing client confidence in the system.• Performed all pre-sales activities, including managing RFI/RFP responses and performing product demonstrations for potential clients.• One of only six Clear Technology employees retained after Trilogy’s acquisition.

• Developed a new BPM-based workflow product designed to simplify producer management and commissions challenges. • Utilized Savvion/CX Process workflow tools to facilitate workflow development. Capabilities were designed to accommodate the commonality between clients as well as support common process differences.• Determined and documented key requirements and supervised development team outputs to ensure they met the product’s needs.

• Responsible for all aspects of the build and deployment of Clear Subrogation. Utilized iterative development schedule. • Generated all business requirements for Clear Subrogation. Utilized input from a variety of sources including subrogation functional and Tranzax technical experts.• Developed strategy to utilize Clear Technology’s BPM product, Tranzax, to create products that are highly user configurable with no code changes. This allowed the insurance solutions to be deployed at a client rapidly yet also allow the client to have many of the benefits of a custom implementation. • Investigated feasibility of, generated initial requirements for, and created a proof of concept for a workflow based policy administration system.

• Documented current policy maintenance business processes used by Insurance Australia Group (IAG) in Melbourne, Australia in flowchart and narrative formats. Prior to this effort, IAG had no documentation on their policy maintenance processes. • Designed, presented, and achieved client buy-in on an automation design to allow the system to perform the same business processes currently performed by policy maintenance staff. The automated design resulted in a projected cost reduction of over five million AUD over five years. • Managed client expectations during the development phase to ensure delivery of a system that met the client’s needs while minimizing changes to scope.

Functional Architect, Tapestry Service Manager, May 2004 to December 2004• Responsible for CGI’s Tapestry Service Manager product, a workflow and order management system. • Determined potential enhancements to the product and created associated requirement documents for such enhancements. • Provided support to the CGI sales team by preparing responses to RFIs and RFPs and implemented demonstrations of the software. Business Analyst, Wireless Number Portability, July 2003 to April 2004• Provided expert guidance during the development of Qwest Wireless’ number portability systems, utilizing experience in cross-carrier relationships to create porting agreements and streamline processes. • Prior to the launch, developed the processes that the number portability call center would use and developed the training associated with these processes. Senior Group Manager, March 2003 to December 2003• Worked as the AMS Client Relationship Manager for Qwest’s Wholesale and IT product organizations. • Managed staff members across the regulatory, IMA, and IT Product arenas. • Maintained project financials. Projects managed exceeded projected profit margins. EDI Negotiations and Implementation Group Manager, July 2000 to June 2003• Served as group manager for the Interconnect Mediated Access (IMA) EDI Negotiations and Implementation team. This group, consisting of as many as 10 AMS and client staff members, served as Qwest's representative in the implementation of EDI provisioning systems with Competitive Local Exchange Carriers (CLEC) and was the CLECs liaison to the IMA development group, guiding them through the EDI implementation process and answering any business questions the CLECs had. The team supported as many as 25 different CLEC clients at one time.