Wendy Hilton Email & Phone Number

Experienced, results-producing Client Engagement Coordinator Professional with a proven record of accomplishment in planning meetings and events in the corporate sector. Expertise in implementing creative thinking and improving processes to meet the needs of all parties. Highly organized, results focused, detail and service-oriented. A dependable self-starter with excellent people skills who learns quickly.Partnered with Senior Sales Executives to support client success.Acted as the primary contact for over 450 clients ranging from small businesses to Fortune 500companies. Provided quotes, presented content, and coordinated with multiple departments to establish creative solutions to meet client needs totaling annual revenue of over $6 million.Coordinated travel and logistics for the sales department and Master Trainers.Wrote SOW’s and MSA’s, reviewed for accuracy of terms, pricing and policies.Collaborated with Sales Executives to expand regional market penetration and exceed sales quotas.Maintained accurate client data in Salesforce.com CRM and analyzed data to determine buying patterns and trends.Solely responsible for seminars throughout the United States and CanadaArranging all logistics including venue negotiation and contracts, catering and technical specifications. Scheduling facilitators for seminars throughout the regions.Shipping all materials to the seminars including FranklinCovey content seminars for our business partners American Management Association. Assembling presenter boxes and shipping.Managing and updating a team of hosts for each seminar. Assembling and shipping host packages. Hiring temporary employees as needed Providing updated information to facilitators and client partners throughout the progress of each event.Invoicing for products and servicesDirect focus to support business goals and objectives through budget preparation, reconciling costs and progress reports for each event.Extensive knowledge in Assist and EM applications/systems.Consistently achieve 100% customer service ratings by establishing good working relationships with internal and external clients.

Listed skills include Event Management, Event Planning, Creative Problem Solving, Customer Satisfaction, and 13 others.

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  Utah Valley University

  Paralegal