Wendy Hunter

Wendy Hunter Email and Phone Number

Software Quality Assurance Professional @ Syntellis Performance Solutions
chicago, illinois, united states
Wendy Hunter's Location
Portland, Oregon, United States, United States
Wendy Hunter's Contact Details

Wendy Hunter personal email

n/a

Wendy Hunter phone numbers

About Wendy Hunter

Wendy Hunter is a Software Quality Assurance Professional at Syntellis Performance Solutions. She possess expertise in framemaker, online help, software documentation, technical writing, enterprise software and 16 more skills. Colleagues describe her as "When Wendy came on board, we had enormous amount of help waiting to be written for Service Management module. She came on board so quickly, not only understood the entire product workflow, but provided her valuable input. She was very good at testing the software, analyzing and questioning the requirements. Help topics she wrote were extremely thorough and accurate. Even QA only had to review it once. She also gracefully filled in the role of interim Product Requirements Manager when team needed it. Wendy is very intelligent and performs above and beyond her job title. It was a pleasure to work with Wendy and I hope I get to work with her again in future." and "Possessing strong financial software domain expertise and a passion for usability, Wendy is a seasoned technical writing professional able to deliver clear and concise documentation serving both product end-users and IT organizations."

Wendy Hunter's Current Company Details
Syntellis Performance Solutions

Syntellis Performance Solutions

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Software Quality Assurance Professional
chicago, illinois, united states
Website:
syntellis.com
Employees:
301
Wendy Hunter Work Experience Details
  • Syntellis Performance Solutions
    Staff Quality Assurance Engineer
    Syntellis Performance Solutions Jan 2022 - Present
    Previous titles in role: Software QA Analyst IV, Software QA Engineer III
  • Syntellis Performance Solutions
    Senior Technical Writer And Qa Specialist
    Syntellis Performance Solutions Jan 2015 - Dec 2021
  • Axiom Epm
    Senior Technical Writer
    Axiom Epm Jun 2010 - Jan 2015
    Developed and maintained documentation for an enterprise-class performance management software platform. Single-sourced online and print deliverables using Madcap Flare, including template development. Created feature overview and training videos.
  • Sage Software
    Senior Information Designer
    Sage Software Jun 2009 - May 2010
    Responsible for creating a help file using MadCap Flare for a new service management application that was part of a full accounting and operations management suite.* Developed documentation plans, identified audiences, reviewed software designs, and interviewed subject matter experts.* Worked closely with product management and development in an Agile environment to develop documentation for each sprint, including participating in sprint planning and reviews.* Coordinated with a four-person information design team to develop standards and ensure consistency across suite documentation, resulting in an Award of Excellence for the suite help file awarded by the Society of Technical Communication.* Served as interim product manager during initial rollout of beta software, including working with customers to identify functionality gaps and prioritizing enhancement requests for future development.
  • Independent Contractor
    Senior Technical Writer
    Independent Contractor Mar 2009 - May 2009
    Contracted to create a help file for a new software product. Interview subject matter experts, write and publish help file using MadCap Flare.
  • Business Objects, An Sap Company
    Senior Technical Writer
    Business Objects, An Sap Company 2003 - Dec 2008
    Responsible for the full documentation set for BusinessObjects Planning enterprise-class financial planning software. Started as Technical Writer and was promoted to Senior Technical Writer in 2007 in recognition of increased responsibility and experience.* Wrote and published installation documentation, administration documentation, user guides, and online help. Defined processes for managing ongoing updates. Created FrameMaker and RoboHelp templates. Created diagrams and prepared screenshots.* Developed documentation plans, identified audiences, reviewed software design documentation, and interviewed subject matter experts. Coordinated documentation review and tested documentation against software.* Migrated the documentation set from FrameMaker and RoboHelp to DITA. Served on the corporate DITA committee.* Conformed documentation to internal style guide, including internationalization standards, and coordinated localization efforts with in-house localization team.* Other responsibilities included: wrote and edited technical white papers for internal and external audiences, and assisted in the development and administration of a SharePoint document portal.
  • Src Software
    Director Of Marketing
    Src Software 2000 - 2003
    Directed marketing and corporate communications activities for a 10-20MM company, including direct mail, advertising, public relations, and trade shows.* Developed and managed marketing communications plan. Tracked and analyzed response rates. Successfully achieved qualified lead targets including double-digit percent increases each year.* Managed staff of two and worked with external vendors and agencies.* Wrote copy for marketing and communications efforts.* Responsible for marketing collateral and web site.

Wendy Hunter Skills

Framemaker Online Help Software Documentation Technical Writing Enterprise Software Dita Manuals Madcap Flare Quality Assurance Technical Documentation Style Guides Team Leadership Sharepoint Structured Authoring Xmetal Technical Communication User Assistance Content Management Content Development White Papers Agile Methodologies

Wendy Hunter Education Details

Frequently Asked Questions about Wendy Hunter

What company does Wendy Hunter work for?

Wendy Hunter works for Syntellis Performance Solutions

What is Wendy Hunter's role at the current company?

Wendy Hunter's current role is Software Quality Assurance Professional.

What is Wendy Hunter's email address?

Wendy Hunter's email address is wh****@****ast.net

What is Wendy Hunter's direct phone number?

Wendy Hunter's direct phone number is (847) 441*****

What schools did Wendy Hunter attend?

Wendy Hunter attended University Of Michigan.

What skills is Wendy Hunter known for?

Wendy Hunter has skills like Framemaker, Online Help, Software Documentation, Technical Writing, Enterprise Software, Dita, Manuals, Madcap Flare, Quality Assurance, Technical Documentation, Style Guides, Team Leadership.

Who are Wendy Hunter's colleagues?

Wendy Hunter's colleagues are Tifani Caldwell, Elaine Nettles, John Petrulis, John Jensen, Jesse Collinsworth, Casey Rodgerson, Leslie Lewallen.

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