Wendy Hyde Email & Phone Number

Somers, Connecticut

Hartford, Connecticut Area

Lead, coach and mentor a team of Project Managers implementing a variety of staffing program models. Provide subject matter expertise to national sales representatives and participate in sales presentations. Assist senior leadership with the planning and implementation of national account expansion strategies. Implement large, complex and highly visible Master Vendor Staffing Programs for national and international customers.

Hartford, Connecticut Area

Lead implementation projects for large, complex national staffing programs utilizing technology.Provide implementation subject matter expertise to national sales for presentations and to departmental leadership to streamline policies, procedures and increase implementation to revenue potential.Mentor and train colleagues in various aspects of project management.

Hartford, Connecticut Area

Analyze and define operational process and procedures for various types and sizes of accounts implementing a national staffing program with or without technology solutions.Write operational documentation for account management post implementation.Deliver training and information to field offices and suppliers via conference calls and/or WebEx presentations.

Hartford, Connecticut Area

Provide consultation on operational procedures, sales and marketing techniques, placement methods, financial and personnel management to 32 franchise offices. Created and facilitated seminars and regional programs to facilitate discussion and training of franchise owners and their staff on sales and operations issues.

Melville, Ny

Coordinated and led collaborative sessions with corporate personnel, external and internal consultants to review and document current operating sytems, policies and procedures.Wrote a high-level operational reference guide for Adecco's field leadership of Senior Vice Presidents, Regional Vice Presidents and Area Vice Presidents.

Redwood City, Ca

Managed all aspects of the project to train incoming branch staff on Adecco policies, procedures and operations. Researched, designed and wrote all training materials, visual aids and training exercises.Coordinated all training logistics including invitations, travel and hotel accommodations, catering of meals, shipment of training system and materials, computer system set up and testing at each training location. Led all training workshops and evaluated and modified training materials as necessary through the life of the project.

Nashua, Nh

Assist franchise owner in the development and execution of an overall sales plan to increase market share, name awareness and public relations programs. Conduct staff training to improve recruiting strategies, utilize office systems and best practice processes to effectively meet market demands and achieve ISO compliance.

Greater Boston Area

Manage all people, equipment and facilities for four greater Boston locations in alignment with business plan. Coordinate operational activities with Sales Managers to ensure growth of gross margin, clientele and customer satisfaction.Recruit, train and develop Recruiters, providing feedback on performance and conducting annual appraisals. Maximize the use of proprietary office technology to provide timely, cost-effective, high quality results.

Hartford, Connecticut Area

Manage and coach branch staff in sales and service techniques and provide development and career opportunity. Schedule and conduct weekly staff meetings; conduct performance evaluations and prepare developmental plans for all branch staff. Monitor Worker’s Compensation and Unemployment claims to minimize branch exposure and resulting expenses. Establish and monitor branch budget and performance. Increase client base through sales and marketing activities for the Hartford County territory.

Hartford, Connecticut Area

Supervised Junior Recruiter, overseeing workflow for accuracy and efficiency in addition to my own recruiting responsibilities. Train all incoming staff in marketing, recruiting and computer functions