Operations Manager-Franchise, Associate Broker
Current● Accountable for industry operations of 35 statewide franchise locations and assist in negotiations, interviewing and acquiring of new franchises. Onboard new offices as well as agents into company systems.● Manage, support and grow business relationships with existing offices and develop strategies to increase sales and revenue. Engage in field training and support, classroom training and micro-group facilitation.● Negotiate, manage and enforce terms/conditions of franchise agreements. Regularly assess business operations to identify trends, opportunities, and challenges, recommend action steps and solutions to executive leadership and franchises. Prepare monthly and yearly financial reports and performance audits.● Plan broker events, including scheduling, budgeting, and program development.● Develop and implement new agent training systems and mentor agents in business development, success tracking and process compliance to increase productivity and ensure agents were properly trained.