Wendy L.

Wendy L. Email and Phone Number

Onboarding Manager | CX Training and Enablement @ Apollo.io
san francisco, california, united states
Wendy L.'s Location
United States, United States
About Wendy L.

Wendy L. is a Onboarding Manager | CX Training and Enablement at Apollo.io.

Wendy L.'s Current Company Details
Apollo.io

Apollo.Io

View
Onboarding Manager | CX Training and Enablement
san francisco, california, united states
Website:
apollo.io
Employees:
1455
Wendy L. Work Experience Details
  • Apollo.Io
    Onboarding Manager
    Apollo.Io Mar 2024 - Present
    View
  • Quickbase
    Senior Customer Success Reporting Analyst
    Quickbase Nov 2022 - Sep 2023
    • Manage strategic business reviews (MBR/QBR) PowerPoint decks, data, and insights for Senior CS leadership team (VPs, Directors)
    View
  • Quickbase
    Technical Enablement Consultant Ii
    Quickbase Jan 2022 - Nov 2022
    • Manage 30+ service engagements
    View
  • Hubspot
    Senior Customer Support Specialist
    Hubspot Oct 2019 - Dec 2021
    • Close 9,700+ cases (1,100+ NPS promoters, 3% JIRA escalation rate, $13K MRR won from Service Qualified Leads)• Train and enable new hire team members in WorkOps pilot program• Help customers resolve technical support questions by troubleshooting issues within HubSpot CRM• Drive team case resolution by answering questions in team Slack room and co-hosting daily/weekly office hours; received 7 peer recognition awards• Create documentation of case solution steps as assets for team members to reference; provide shadow sessions to internal team members• Collaborate cross-functionally with product experts, engineers, and success managers to best solve for the customer• Continuously developed high level understanding of HubSpot CRM subject areas including email deliverability, object types, template HTML/CSS editing in the design manager, domain connection, reporting and analytics, integrations, workflow automation etc. to resolve customer queries
    View
  • Pegasystems
    Digital Solutions Consultant
    Pegasystems Sep 2018 - Aug 2019
    View
  • City Of Boston
    Menino Fellow, Mayor'S Office Of New Urban Mechanics
    City Of Boston Jun 2017 - Aug 2017
    Boston City Hall
    View

Wendy L. Education Details

Frequently Asked Questions about Wendy L.

What company does Wendy L. work for?

Wendy L. works for Apollo.io

What is Wendy L.'s role at the current company?

Wendy L.'s current role is Onboarding Manager | CX Training and Enablement.

What schools did Wendy L. attend?

Wendy L. attended Boston University.

Who are Wendy L.'s colleagues?

Wendy L.'s colleagues are Abu Rayhan, Lalnundika Dika, Swami Swathi, Raisa Makarova, Mihir Parekh, Dune Allen Manubag, Max Luz.

Not the Wendy L. you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.