- Worked as a PMO and liason between the technical teams and the business teams. - Fulfilled the role of a Project Manager with collaboration between multiple parties and vendors ensuring a planned schedules for a new system while ensuring alignment with financial budgets. - Facilitated regular meetings with key stakeholders and external vendors, fostering transparent communications and alignment with project objectives. - Identified potential risks and deviations in project… Show more - Worked as a PMO and liason between the technical teams and the business teams. - Fulfilled the role of a Project Manager with collaboration between multiple parties and vendors ensuring a planned schedules for a new system while ensuring alignment with financial budgets. - Facilitated regular meetings with key stakeholders and external vendors, fostering transparent communications and alignment with project objectives. - Identified potential risks and deviations in project timelines, implemented strategic measures to mitigate issues and ensuring project success. Implemented KPI’s to assess project progress, provide regular updates to senior management and addressed deviations from planned schedules in a prompt manner. - Orchestrated seamless collaboration between technical teams and business partners for development of a high-profile system managing logistics operation to include ocean booking, documentation, customer service and a self-service customer portal. - Implemented change management practices internally, ensured smooth transitioning and widespread adoption of new processes associated with a new platform in which to operate. - Provided strategic leadership to the technical teams and business partners, fostered innovation, maintaining strong stakeholder relationships, and aligning efforts with organizational objectives. Show less

- Managed end-to-end operations for our customers’ vessels, overseeing marine personnel, maintenance, and purchasing to optimize compliance with regulatory agencies while ensuring no gap in service levels were compromised for our customers.- Cultivated strong customer relationships through on-site visits, quarterly customer reviews, addressing any concerns and aligning strategies with internal team for enhanced customer satisfaction.- Led sales efforts to secure new business… Show more - Managed end-to-end operations for our customers’ vessels, overseeing marine personnel, maintenance, and purchasing to optimize compliance with regulatory agencies while ensuring no gap in service levels were compromised for our customers.- Cultivated strong customer relationships through on-site visits, quarterly customer reviews, addressing any concerns and aligning strategies with internal team for enhanced customer satisfaction.- Led sales efforts to secure new business opportunities, expanding the global ship management portfolio.- Implemented proactive risk management measures, identifying, and addressing potential issues to ensure uninterrupted vessel operations.- Streamlined communication between customers and internal teams, fostering collaboration and optimizing overall operational efficiency. Show less

- Led the procedures, policies and operations of the Corporate Purchasing function across multiple business units.- Negotiated with key vendors to secure advantageous pricing agreements, contributing to significant cost savings and efficiency across the entire organization.- Managed procurement and operational functions for 8 warehouses nationwide, ensuring effective inventory control and adherence to safety protocols.- Implemented strategic initiatives to streamline procurement… Show more - Led the procedures, policies and operations of the Corporate Purchasing function across multiple business units.- Negotiated with key vendors to secure advantageous pricing agreements, contributing to significant cost savings and efficiency across the entire organization.- Managed procurement and operational functions for 8 warehouses nationwide, ensuring effective inventory control and adherence to safety protocols.- Implemented strategic initiatives to streamline procurement processes, enhancing overall efficiency and minimizing potential operational disruptions.- Optimized supply chain procuredures to align with organizational objectives, promoting a seamless flow of goods and services within the company.- Utilizing data analytics identified several areas to consolidate spend across multiple locations with a single vendor to realize significant cost savings.- Continually monitored spend which was not placed under a contracted vendor and reported findings to each individual operational area. Show less

- Managed relationships with truckers, rail carriers and ocean carriers negotiating contracts and ensuring favorable terms.- Analyzed performance metrics for operational efficiency.- Implemented cost reduction strategies to increase company profitability- Works with sales, pricing and customer service teams to ensure customer satisfaction.- Coordinated with operations and leadership for strategic alignment.- Ensured customer expectations were met and exceeded.- Closely… Show more - Managed relationships with truckers, rail carriers and ocean carriers negotiating contracts and ensuring favorable terms.- Analyzed performance metrics for operational efficiency.- Implemented cost reduction strategies to increase company profitability- Works with sales, pricing and customer service teams to ensure customer satisfaction.- Coordinated with operations and leadership for strategic alignment.- Ensured customer expectations were met and exceeded.- Closely worked with our transportation providers to ensure safety, regulatory and compliance requirements were met to include site visits and supplier scorecard reviews. Show less

- Managed a pricing team to oversee ocean and logistics services, ensuring competitive rates and profitability.- Collaborated with sales staff, operations and external customers to tailor pricing strategies to market demands.- Actively participated in industry groups and Discussion Agreements, fostering collaboration with key personnel from various transportation providers.- Implemented effective communication channels with the pricing team, streamlining processes for increase… Show more - Managed a pricing team to oversee ocean and logistics services, ensuring competitive rates and profitability.- Collaborated with sales staff, operations and external customers to tailor pricing strategies to market demands.- Actively participated in industry groups and Discussion Agreements, fostering collaboration with key personnel from various transportation providers.- Implemented effective communication channels with the pricing team, streamlining processes for increase efficiency.- Developed and executed pricing models, regularly adapting strategies to changing market conditions and aligning with overall business objectives. Show less

- Oversaw the Booking, Documentation and Customer Service function for the Logistics division.- Worked closely with external customers, operations, internal sales and the Leadership team. - Conducted customer visits with our sales team to ensure our processes met their needs and work to ensure the customer understood any documentation, customs and regulatory requirements.- Spent two years as an on-site Crowley representative at our largest customers Headquarters as a liaison… Show more - Oversaw the Booking, Documentation and Customer Service function for the Logistics division.- Worked closely with external customers, operations, internal sales and the Leadership team. - Conducted customer visits with our sales team to ensure our processes met their needs and work to ensure the customer understood any documentation, customs and regulatory requirements.- Spent two years as an on-site Crowley representative at our largest customers Headquarters as a liaison between our company and the customer. Ensured all logistics needs were performed effectively while providing operational and analytical support. Provided logistical support while evaluating the current transportation network and providing optimization recommendations which provided additional cost savings in the distribution network. Show less