- Project Description: Digital transformation for FFE Logistics including improving vehicle management, and building an ERP system to increase efficiency and reduce paperwork.- Domain: Logistics.- Responsibilities:+ Elicit business requirements through back-and-forth communication.+ Gather information and analyze requirements.+ Self-research business domain and refine them into specific requirements.+ Understand business problems to identify business needs and recommend viable solutions.+ Collaborate with teammates on developing features that are aligned with specified requirements.+ Draw flowcharts, wireframes, mock-ups, and design Pitching Deck.+ Write BRD, SRS.- Achievements: Develop my IT Business Analyst mindset. Ability to identify the requirement, comprehend customers' needs to recommend viable solutions.

- Participate in the SMS system upgrade project, act as a liaison between BA, Dev, Tester and related departments- Propose and analyze to modify and upgrade features of the Honda voucher management system, test features after being handed over from DEV- Work with mobile network operators in Vietnam and agents to handle SMS campaigns for customer care and advertising and process brandname registration documents- Operate Honda's promotion program