Cashier, Barista, Waitress, Bakery Employee
- Guided on average over 50 customers per shift through breakfast, lunch, beverage, ice cream, and bakery menus to ensure patrons selected a satisfying choice from the more than 150 food and drink options.- Responsible for preparing and serving hot and cold drinks such as coffee, tea, smoothies, shakes, and other specialty beverages.- Accurately upheld government standards of industry rules and regulations including food safety.- Oversaw the financials of the restaurant by running the register and reviewing receipts after closing time to verify that all transactions have been accounted for and processed correctly. - Entrusted with store income, numbers, and resources including full stocking of the store, station, and bakery.- Self-educated in coffee education: able to explain and describe drinks and brewing methods to customers.- Trained in the areas of customer service, restaurant policies and menus, sanitation, food safety, and register handling to maintain a safe, competent, and positive working environment. - Practiced time-management in multi-tasking responsibilities and prioritizing orders efficiently.- Greeted customers with positivity under stress, perceptive of customers' needs/wants, made concessions.- Knowledge of technical systems, understanding of software and mechanics, and familiarity with cafe equipment.
