Wendy Lyons Email & Phone Number

San Diego, Ca, Us

San Diego, Ca, Us

Teaneck, New Jersey, Us

Reston, Virginia, Us

- Manage engagement survey implementations, reporting and consulting with leaders on taking action to inspire change- Advise leaders on engagement best practices, and provide guidance on improving leader behaviors.- Workday Implementation & Talent Administration – Led the Workday implementation project for the Talent Management Team to ensure a complete and seamless transition from the existing performance management system to Workday, including liaising with project consultants, building data uploads, system testing, and configuration. Continued to act as Lead Talent Administrator for all talent based tasks after launch.- Coordinate and execute Performance and Talent Management deliverables related to culture and engagement, workforce planning, rewards and recognition programs, and performance development.- Provide talent management expertise, thought leadership and strategic insights to collaboratively implement solutions and build stakeholder knowledge, skills, and abilities related to talent management.- Drive project requirements and plans including managing timelines, communications, quality, risks, uncovering roadblocks, defining critical paths, identifying resource constraints, etc.

- HRIS Implementation – Led or participated in the successful implementation of multiple technology solutions including ADP Enterprise and Cornerstone On Demand; partnered with training teams in facilitating successful adoption of new technology solutions related to performance management, training, customer service and employee management. - HRIS Administration – Managed system updates, task assignment, automation of workflows and approval pathways for multiple HR and performance management systems to ensure efficient and accurate processing of employee events. - Reporting & Analytics – Identify process breakdowns, and consequently analyze, redesign, and standardize process improvements inclusive of annual evaluation, internal promotion and transfer processing, employee separations, corrective action administration & tracking and compliance tracking. Efforts resulted in negligible audit findings year over year for both internal and external auditing bodies.- Performance Management - Acted as a consultant to not only internal organizational leadership on performance management objectives and competency best practices, but also fellow Cornerstone On Demand clients regarding implementation and system optimization based on user experience.- HR Project Management – Facilitated multiple large-scale HR initiatives including a company-wide overhaul of the review process, redesign and execution of new compensation guidelines for annual adjustments and raises, implementation of Lominger competency modeling.

- HR Policy & Compliance – Crafted and edited employee handbook policies to reflect changes in the organization and with state and federal regulations. Managed employee personnel files to ensure consistent content. Oversaw the administration of various policy acknowledgements for the entire organization and ensured completion by all employees. - Worker’s Compensation – Facilitated the reporting and processing of Worker’s Compensation claims for all California employees. Worked with contracted adjusters to ensure timely approval or denial of claims and provided necessary workplace accommodations when applicable.- HR Auditing – Acted as the owner of key audit controls related to policy and compliance including handbook revisions, separation processes, and user access parameters in various systems.- HR Project Management – Developed and implemented an effective workplace ergonomics program for our California locations including a request and review process, managing equipment and inventory of ergonomic items, and working with vendors to acquire effective products.- Recruitment & Onboarding – Oversaw new hire activities (badge creation, file creation, etc.) and paperwork for all new hires entering the organization in the California location. Ensured all compliance and policy items were completed, verified I-9 documentation, verified personal and job information prior to system activation to ensure accuracy in all systems of record.

⦁ Assisted customers with prescription medical equipment and supplies including durable medical goods, oxygen, and diabetic testing supplies, ensuring products aligned with not only medical needs but insurance fulfillment guidelines⦁ Maintained customer relationships for return business and long term equipment accounts⦁ Assisted in the implementation of Brightree, a medical billing and tracking software, to increase efficiency and reduce errors and lag times in equipment fulfillment and receipt of payments ⦁ Partnered with the local hospital and community leaders on organization of an annual community event promoting health and wellness

Milwaukee, Wi, Us

⦁ Worked with local businesses to evaluate personnel needs to ensure they were provided the right people for their available positions in a timely manner⦁ Screened candidates to ensure the best qualified candidates were placed in appropriate positions⦁ Administered skills testing and conducted assessment interviews to determine skill levels of candidates⦁ Managed workers compensation claims for employees⦁ Made visits to customer job sites to enhance the customer relationship, ensure all needs of the client were being met and identify areas for additional opportunities⦁ Maintained continued contact with active and inactive clients to ensure a healthy working relationship for future personnel needs

Master Of Arts (Ma), Organizational Development & Leadership - Specialization In Social Media & Technology

Bachelor Of Arts (B.A.), Literature & Writing Studies

General Education