Wendy Madding Email & Phone Number

Westlake, Ohio, United States

I engage with clients to provide logistics expertise that will drive meaningful results within the organization. This includes traditional carrier RFPs, data analytics and dashboarding, process improvement, distribution, and key project execution.

Cleveland, Ohio, United States

•Act as primary conduit between logistics and financial planning functions•Utilize SAP to extract data and report on worldwide daily sales, supply chain bridge analyses, budget variances, monthly/quarterly closes, and operational activities for regular visibility and leadership business reviews•Manage budget process and quarterly reforecasting estimates by rolling templates, guiding business partners through process, and validating submissions

• Create a suite of logistics metrics that aid in identifying the drivers of freight cost changes, beginning high-level with breakdowns by bound, mode, service-level, and month• Manage entirety of freight pay and audit processing, including fixing the freight invoice matching process to properly relieve accrual entries and provide visibility to freight spend on the P&L• Project management of Value Capture Initiatives, focused on parcel banding, order consolidation, and out-of-network shipping• Provide analytics to support carrier negotiations for domestic and international shipping across all modes and directions

Cleveland/Akron, Ohio Area

•Highlight value drivers such as lost savings opportunities and RFP results to clients and identify opportunities to contribute to organic growth with additional services and modules•Support freight spend management for enterprise clients up to $3.5B for a range of customers and industries including manufacturers, distributors, and retail•Quickly establish relationships with external customers to build trust and credibility, collaborate with internal teams to accomplish personal objectives and company goals •Provide subject matter expertise for systems and solutions, as well as logistics industry news and trends•Act as account manager and advocate for clients in Managed Services division, representing a single point of contact for customers to communicate goals, projects, and expectations to the business•Organize and prioritize customer requests by maintaining action items, holding internal parties accountable, adhering to due dates, and driving projects to completion•Perform root cause analysis on issues and delegate action to appropriate teams to resolve issues timely•Prepare data, analytics, and reporting for the client, proactively identifying value or savings opportunities such as freight consolidation, inbound routing support, and streamlined freight bill processing •Assist with onboarding of new clients and sites where system is deployed

Avon Lake, Oh

•Procure and manage corporate shared service categories with a primary focus on travel, meetings management, human resources, and real estate•Assist internal stakeholders with identifying appropriate suppliers, guiding requests for proposal, arranging finalist presentations, leading contract negotiations, and executing contracts according to delegation of authority policy•Strategic supplier relationship management, emphasizing innovation and continuous value creation

Avon Lake, Oh

•Support corporate shared service team with a primary focus on travel, meetings management, office equipment, print/promotional materials, document management, office supplies, and real estate•Drive compliance utilizing preferred vendors and tools in order to maximize leverage and improve safety•Coordinate periodic business reviews with stakeholder engagement, ensuring consistent communication on objectives and deliverables

Oberlin, Oh

• Manage private fleet of vehicles, 15 drivers, 2 dispatchers, and 1 administrator• Route dynamic orders daily utilizing Appian Direct Route software with a focus on reducing miles, increasing utilization, and improving efficiency of the private fleet• Reduce costs and improve service via new strategic partnerships, including initiation of RFP process and awarding business based on cost and service offerings• Schedule DOT required drug & alcohol testing and driver medical exams • Organize preparations for peak season resources including trailer rental, cooler rental, temp hiring, and carrier meetings

Assist in managing $40M in inbound, outbound, third party, and interplant carrier spend, specializing in projects related to parcel transportationHandle incoming calls relating to distribution and transportation, work with carriers and warehouse managers to investigate root cause and resolve issues for all modes of transportationPerform analysis such as carrier performance, cost/ transit impact to switch providers, rate audit on invoices, fuel impact, and territory studiesReview KPI reporting and present results to management, providing insight on trends in comparison to AOP and previous run ratesManage projects impacting cost and service, highlighting efficiencies and presenting improvement opportunities to management

Managed outbound and intercompany freight requests for several power plants throughout the USWorked with vendors to schedule extremely time-sensitive inbound freightGained analytical skills while assisting in preparation of monthly compliance and KPI reportsArranged many modes of transportation including parcel, LTL, truckload, rail, expedite, heavy haul, air freight, and internationalEnforced compliance to company policies, freight routing guides, and regulatory standards

Managed Polyone’s outbound freight for several warehouse facilities throughout the USSupplied CSRs and customers with tracking information, aided in implementation of Track & Trace databaseRouted local dedicated fleet on a daily basis, focusing on efficiency and cost savingsContacted carriers and brokers to secure capacity and negotiate freight rates

Answered inbound customer service calls regarding model/parts inquiries, tracking info, warranty claimsWorked with sales department to create and process orders, including preparation of shipping documentsAided in event planning of annual dealer meetingAssisted with A/P, A/R, and various general accounting duties including warranty data entryAchievements & Community InvolvementExcelled at progressively challenging role as Logistics Coordinator at Invacare with additional scope of international freight responsibilities and integration of the various Invacare divisions

Master'S Degree, Mba- Supply Chain Focus

Operations Management (exposure to lean, six sigma workflow concepts) Organizational Design & Development, Organizational Behavior.

Bachelor'S Degree, Organizational Management

Associates Of Business Administration Graduated

Education record