Wendy Martinez Email & Phone Number

Houston, Tx, Us

Remote

Houston, Texas, United States

 Crafted tailored lesson plans and educational resources for the 3rd-grade dual language curriculum, leveraging bilingual fluency in English and Spanish to enhance learning outcomes. Devised communication strategies and oversaw multifaceted projects, bolstering adaptability in supporting both automated and manual processes across purchasing, invoicing, and fulfillment functions. Facilitated cross-departmental collaboration to develop captivating webinars, aligning instructional methodologies with organizational objectives to achieve remarkable audience engagement. Orchestrated successful educational events and conferences, maintaining an 80% engagement rate. Employed CRM software for meticulous client data analysis, driving efficiency in service delivery. Conceptualized and implemented training modules for educational initiatives, integrating constructive feedback loops to foster continuous professional development and growth.

Houston, Texas, United States

Fostered a positive school environment. Experienced in implementing SEL initiatives, collaborating with educators to integrate SEL into curriculum, and providing direct support to students. Skilled in facilitating workshops, conducting counseling sessions, and building partnerships with families and community resources to enhance social-emotional development. Committed to supporting students' academic success through comprehensive SEL strategies and fostering strong school-community relationships.

Houston, Texas, United States

 Facilitated executive problem-solving sessions, fostering collaboration between client and internal teams to achieve project goals. Increased member retention by 30% and secured a 15% boost in new memberships through meticulous lead tracking and CRM management. Orchestrated executive communication plans and timelines, elevating membership engagement and satisfaction levels. Pioneered targeted email marketing initiatives, resulting in an impressive 40% expansion of the membership program. Oversaw and mentored client services teams to ensure the attainment of project goals, cultivating a culture of excellence and dedication to delivering top-tier service. Engaged closely with cross-functional teams including Product Management, Product Marketing, and Support to synchronize educational strategies with product updates and market demands. Delivered regular comprehensive reports to senior management assessing the efficacy of customer education endeavors, furnishing valuable insights and recommendations for continual enhancement

San Antonio, Texas Area

• Spearheaded the development of a well-received integrated marketing communications campaign for the university.• Increased Twitter and Facebook engagement by 20% by scheduling 20 posts weekly to garner more consumer feedback and use it to improve products and services; used Hootsuite and Excel to manage and schedule posts and design of online advertisements, resulting in an 8% increase in website traffic, 6% increase in social media engagement, and 10% increase in overall brand awareness.• Improved customers' social media experience by monitoring and responding to their questions for the company's educational campaign via Facebook, Twitter, and Instagram.

San Antonio, Texas Area

• Provided customer service to maximize ticket sales by interacting with a wide range of people and resolving their problems.• Contacted 2,000 past and current season ticket holders via phone calls and emails, and increased ticket sales by 15%• Increased ticket sales by 30% by creating a marketing campaign which included sending 100+ emails and setting up 3 events to promote ticket sales.