Wendy  May Angulo
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Wendy May Angulo Email & Phone Number

IT Helpdesk Analyst at Tech Today
Location: Greater Houston, United States, United States 10 work roles 1 school
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Current company
Role
IT Helpdesk Analyst
Location
Greater Houston, United States, United States
Company size

Who is Wendy May Angulo? Overview

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Quick answer

Wendy May Angulo is listed as IT Helpdesk Analyst at Tech Today, a company with 4 employees, based in Greater Houston, United States, United States. AeroLeads shows a matched LinkedIn profile for Wendy May Angulo.

Wendy May Angulo previously worked as Computer Technician at Tech Today and Support Center Analyst at Enterprise Products. Wendy May Angulo holds Associate’S Degree, Liberal Arts And Sciences/Liberal Studies from Houston Community College.

Company email context

Email format at Tech Today

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Tech Today

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Profile bio

About Wendy May Angulo

Highly motivated, reliable, confident and committed to professional standards; excellent verbal and written communication skills; customer service expertise and strong problem resolution skills; quick learner who is very enthusiastic about learning new concepts; excellent organizational, planning and presentation skills; IT Customer Support and Training Specialist for 15+ years; Bi-lingual (Spanish).

Listed skills include Help Desk Support, Microsoft Office, Windows 7, Computer Software Training, and 10 others.

Current workplace

Wendy May Angulo's current company

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Tech Today
Tech Today
IT Helpdesk Analyst
Mohali, IN
Employees
4
AeroLeads page
10 roles

Wendy May Angulo work experience

A career timeline built from the work history available for this profile.

Computer Technician

Current
  • Troubleshoot hardware issues
  • Setup and configure laptops and desktops
  • Upgrade and install operating systems.
  • Backup and restore data
  • Install and configure software application
  • Configure computer peripherals
Feb 2015 - Present

Support Center Analyst

Houston, TX

  • Troubleshoot software, hardware and network issues
  • Install, configuration, and support of company and third-party software
  • Provide technical support over the telephone or Internet
  • Use specialized software to take remote control of end-users' computers to troubleshoot, diagnose and resolve complex issues
  • Assist users with troubleshooting remote connections, including Citrix and VPN.
  • Install, configure and troubleshoot messaging client software, including Microsoft Lync and Yahoo.
Dec 2011 - Jan 2015

Help Desk Support (Contracting Company)

Emergent

Help Desk support staff assignments

Sep 2011 - Dec 2011

Service Desk Analyst (Contract Position)

Houston, Texas Area

  • Cisco telephone, Blackberry server, and Webex account administrationActive directory account creations and modifications
  • Assist user with troubleshooting Microsoft Office issues
  • Microsoft Exchange maintenance
  • Troubleshoot network and file server connections issues
  • Account password resets
  • Help Spanish speaking customers in Mexico and South America
Feb 2011 - May 2011

Full-Time/Part-Time Instructor

Leisure Learning Computer Learning Center

Conduct the following computer training classes:Intro to ComputersBeginning to Advance levels: MS Excel 2003; MS PowerPoint 2003; MS Outlook 2003; MS Access 2003; MS Word 2003

Jun 2000 - Oct 2009

It Helpdesk

  • Log user issues with Customer Support
  • Reset passwords
  • Assist users with remote connection issues
  • Assist plant workers to login to various production tracking systems and handheld devices
  • Assist in network profiles conversions issues
  • Support of MS Office Suite Issues
Apr 2009 - Aug 2009

It Helpdesk

  • Log user issues with using the Heat ticket system
  • Assist users with remote connection issues
  • Identify network profiles conversions issues
  • Level II support of MS Office Suite Issues
  • Troubleshoot network and printer issues
  • Identify and troubleshoot Blackberry Issues
Sep 2007 - Oct 2008

Hardware And Software Tester (Contract Position)

Hp
  • Software and Hardware Tester
  • Quality check outgoing laptop and desktop PCs
  • Package user guide applications to ship with new PC
  • Maintain the testing lab computers with current BIOS updates and images
  • Image laptop and test hard-drive with Vista in various languages and report issues to Developers
  • Backup the Application Developer
Aug 2006 - Mar 2007

Lead Senior Support Specialist (Temporary Position)

  • Assist users with remote connection issues
  • SAP Administration
  • Log user issues to resolve or route calls to onsite client support
  • Troubleshoot printer issues
  • Analyze and resolve Windows errors
  • Support Microsoft Office products
Mar 2006 - Jun 2006

It Helpdesk

  • Support remote locations utilizing Citrix, VPN, and Remote Desktop
  • Develop Help Desk procedures and documentation
  • Resolve Blackberry, Word, Excel, Outlook, and Windows issues
  • Create user accounts in MS Active Directory; Setup and modify Oracle accounts
  • Create Citrix profiles
  • Create MS Exchange email accounts
Sep 2005 - Mar 2006
1 education record

Wendy May Angulo education

FAQ

Frequently asked questions about Wendy May Angulo

Quick answers generated from the profile data available on this page.

What company does Wendy May Angulo work for?

Wendy May Angulo works for Tech Today.

What is Wendy May Angulo's role at Tech Today?

Wendy May Angulo is listed as IT Helpdesk Analyst at Tech Today.

Where is Wendy May Angulo based?

Wendy May Angulo is based in Greater Houston, United States, United States while working with Tech Today.

What companies has Wendy May Angulo worked for?

Wendy May Angulo has worked for Tech Today, Enterprise Products, Emergent, Wood Group, and Leisure Learning Computer Learning Center.

How can I contact Wendy May Angulo?

You can use AeroLeads to view verified contact signals for Wendy May Angulo at Tech Today, including work email, phone, and LinkedIn data when available.

What schools did Wendy May Angulo attend?

Wendy May Angulo holds Associate’S Degree, Liberal Arts And Sciences/Liberal Studies from Houston Community College.

What skills is Wendy May Angulo known for?

Wendy May Angulo is listed with skills including Help Desk Support, Microsoft Office, Windows 7, Computer Software Training, Technical Support, Hardware, Active Directory, and Laptops.

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