Wendy Mitchell Email & Phone Number

Norway, Ia

Cedar Rapids, Ia

General Responsibilities: Support Mercy’s philosophy of patient centered care by providing analytical support for Mercy Medical Center and MercyCare Community Physicians. Collaborate with the management team by providing objective data and analysis. Assist in developing and deploying the organizational Balanced Scorecard annual goals, collection, monitoring and analysis of complex financial, economic, and market data on a national, state, regional and local basis, provides market information necessary in the development and maintenance of services throughout the system.Selected Accomplishments: • Identified $100K annual savings by changing to generic anesthetic (used by many) in one DRG (procedure).• Identified opportunity to simplify common lab request from four ‘orders’ to one; less documentation, easier billing and shorter order.• Developed ‘snapshot,’ two page report, prioritizing and summarizing 30+ spreadsheets.

Coralville, Ia

Selected accomplishments:• Re-designed global pricing/discounting strategy earning the business unit 0.5% – 2% additional margin across select product families for several channels.• Successfully managed 6 month project to implement Salesforce / Customer Relationship Management (CRM) tool, leading a team of six, we came in under budget and on-time. The project required migrating data from old CRM and integrating current Enterprise Resource Planning (ERP) data for two business units, implementation, data cleansing and training.

Coralville, Ia

Selected accomplishments:• Collaborated with the executive leadership team to ensure healthy profit margins while identifying ways to improve organizational practices, processes and profits, and measuring ROI on new product development. • Designed and managed sales acceleration program focusing on key accounts.• Rationalized product line to assist in lowering inventory and overhead costs.

Kalona, Ia

• Designed and implemented an approval process to better manage regional trade shows saving CIVCO $30K annually.• Re-organized and updated the design and layout of the product catalog, saving CIVCO $40K in annual printing costs.

Muscatine, Ia

Selected Marketing accomplishments (1997 - 2006):• Created Sales Representative promotions from inception; promotions included process, rules and requirements (legal), communication, data tracking and admin.• Managed an exhibit for trade shows and truck shows saving the company approximately $20,000 per show. (Previously managed by consulting firm.)• Administered the reward and recognition process (Alliance Excellence) to include data from 15+ sources, for 20 or more data points for 350+ dealers. On an annual basis, the reporting resulted in the disbursement of $2M+ dollars annually while also considering Sarbanes-Oxley requirements.• Managed a Marketing product launch exhibit at the annual business conference including the exhibit, workers, work schedule, layout, materials and attire.

Business Administration, Business Administration And Management, General

Education record