Wendy Mittelsteadt Email and Phone Number

• Provide phone reception for church and preschool office.• Greet guests and congregational members, answer questions and refer to appropriate ministry team or community resource.• Help members of the community with financial assistance application process.• Assist staff, leaders and congregational members with office equipment use. • Generate weekly “E-News” and “JK News” communication pieces.• Upload sermon mp3s, sermon notes and manage Website content.• Maintain church data base and produce in-house church directories. • Design event postcards, brochures, posters and prayer cards for Adult Ministries and Missions Teams.• Create Sunday school attendance spreadsheets, process JAM (mid-week program) and VBS registrations and payments, select and print weekly children’s bulletins for the Children and Family Ministries department.• Track and receipt mission trip donations for Student and Family Ministries department.• Distribute weekly prayer requests and prayer updates throughout the week.• Prepare sermon enlargements and word sheets for the visually impaired.• Process incoming and outgoing mail, properly code checks and cash collections, order supplies, place service calls, and maintain/organize office work space.• Serve as backup to the Office Manager/Executive Assistant. In her absence produce worship folders/bulletins, staff meeting packets, weekly financial reports and update PowerPoint advertising slides and events calendar.

• Performed multiple front desk duties including incoming call routing and visitor screening. • Created a professional donor directory to increase revenue and streamline the donor marketing process. • Organized, printed and mailed donor information packets and internal mailings on a large scale. • Acted as a backup for the Systems Administrator and assisted with software testing. • Performed various accounting duties to assist the accounting department. • Maintained office supply inventories and logs in accordance with department standards.

• Handled and directed all incoming calls and correspondence appropriately. • Maintained accurate account files for the office filing systems. • Created and maintained invoices and collections records for accounts receivable and payable.• Processed credit applications and purchase orders for multiple office accounts.

• Answered an inbound call volume in excess of 115 calls per shift. • Programmed the Electronic Data Capture System.• Provided superior customer support to clients using the EDC System.• Maintained an accurate equipment inventory and merchant database.