Having few years of proven experience with some corporate organizations with clientele base that cuts across individual, corporate, private and public sectors of the economy. I am confident I will make an immediate contribution to any team I work with.I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. I am detailed and am able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written.I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment.This summary, as well as my resume, cannot adequately communicate my qualifications in-depth; I look forward to meeting with any interested organization to discuss why I would be an asset to organization. I am available to schedule an interview at your earliest convenience by phone or email.
Swaptrybe
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Virtual AssistantSwaptrybe Mar 2024 - PresentUnited Kingdom
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Virtual AssistantDiwuch Construction And Tech Limited Jan 2021 - PresentNigeria
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Customer Support RepresentativeModickson Consortium Oct 2017 - May 2024Bayelsa Nigeria• Giving out accurate information about the company’s product and services by using right methods/tools.• Receiving and handling customer’s enquiries• Manage a large amount of inbound calls• Generate sales leads• Identify, assess and proffer solutions to customer’s needs and complaints to ensure customer’s satisfaction.• Follow up on customers’ requests to ensure appropriate solutions within a stipulated time limit.• Build sustainable relationships and trust with customers through open and interactive communication.• Keep records of customer interactions as well as process customer request and file accordingly.• Follow communication procedures, guidelines and policies.• Take the extra mile to create a delightful customer experience.SKILLS• Customer service experience.• Active listening skills• Ability to respond to different type of customers.• Proficiency in the use of Customer Relationship Management (CRM )• Excellent communication and presentation skills• Ability to multi-task, prioritize, and manage time effectively.• Strong phone contact handling skills
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Sales Representative And Customer ServiceCharismatic Renaissance International Church May 2018 - Aug 2020Nigeria
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Sales Representative And Personal AssistantFirst Investment Group Of Compny May 2016 - Nov 2017Nigeria
Wendy Muraina Education Details
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Animal Production And Health
Frequently Asked Questions about Wendy Muraina
What company does Wendy Muraina work for?
Wendy Muraina works for Swaptrybe
What is Wendy Muraina's role at the current company?
Wendy Muraina's current role is Virtual Assistant/ Transciption. Freelancer..
What schools did Wendy Muraina attend?
Wendy Muraina attended Ladoke Akintola University Of Technology.
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