Utilized Greenhouse and Lever to assist with high volume of recruiting activities globally while handling multiple requisitions (US, EMEA, LATAM, APAC)Scheduled video conferencing interviews, presentations, and in-person interviews with candidates for Degreed’s recruiting team and hiring managers across global time zonesActed as a point person throughout the candidate journey and delivered a great recruiting experience for all candidatesStreamlined offer letter processInterfaced external partnerships with Greenhouse, Untapped, PreludeProgram manager for Degreed@degreed and LearnUpon Compliance training

Provided support to overall Scheduling Department to ensure client schedules are coordinated with therapist schedulesCommunicated with clients and therapists to assess and address their individual needsUtilized CentralReach to process and track client/ therapist appointments and cancellationsHandled phone calls, emails, and scheduling inquiries in a timely manner

Coordinated with recruitment team to attract talent for Behavioral Health WorksResponsible for sourcing, tracking and managing candidate pipeline through ATS and managed/ensured accuracy on all job postingsSuccessfully sourced qualified candidates (LinkedIn Recruiter, Indeed, CareerBuilder and Handshake)Experience working with HRIS to issue out offer letters, background checks, employee verification and other onboarding documents to ensure candidates transition smoothly into their roles

Full cycle recruitment (source potential candidates, post job opportunities, candidate-screening, schedule phone and in-person interviews, and extend job offers)Utilized applicant tracking systems to screen and review resumes/applicationsResponsible for direct sourcing of candidates (Monster, Indeed and CareerBuilder)Developed/maintained a pipeline of candidates and recruited on a high volume of requisitions for different job categories (Administrative/Clerical, Human Resources, Finance/Accounting, Industrial, Procurement, Business /Professional, and Information Technology)

Worked in conjunction with recruitment teams to develop sourcing strategies to deliver critical needs for clientsIdentified qualified candidate profiles using various sourcing techniques; coordinated with recruitment professionals to determine position requirementsDeveloped talent pipelines for future hiring needsMaintained candidate databases and interacted with potential candidates on social media and professional networks

Served as the point person for office manager responsibilities including: maintaining office space, ordering office and kitchen supply orders, mailing, arranging necessary building maintenance repairs, organizing emergency office operations and procedures, and scheduling meetingsProvided general support to visitors; maintained office security by monitoring visitor login and issuing badgesLiaised between vendors and property management team and coordinate building access, COIs, and loading dock useProcessed and approved incoming expenses, bills, and invoices; audited and followed up on paymentsAssisted in onboarding process for new hiresCalendar support and tracked PTO reports

Managed front office reception area by welcoming and directing visitors accordingly; notified company personnel of visitor arrivalMaintained security by monitoring and adding visitors to building management list; issued employee and visitor badges

Contributed to development of toolkit for HIV prevention/care service providers and frontline staffCollaborated and coordinated with faculty and graduate students across departments and academic disciplines

Provided customer service by greeting and assisting customers and responding to customer inquiries and complaintsPerformed daily department maintenance tasks including stock work, re-merchandising, display