Wendy Patterson Email & Phone Number

Petawawa, Ontario

Pembroke, Ontario, Canada

1:1 health & wellness coaching

Ottawa. On

Inspect LTC Homes to ensure Compliance with the LTCH Act 2007 and the Ontario Regulations 79/10.

Eastern Ontario

Regional Director of 5 Long Term Care Homes and 3 Retirement Homes situated in Eastern Ontario: provided support through weekly reporting, monthly on site visits, email and phone calls as required, and a minimum of quarterly regional team meetings. Provided leadership to portfolio of homes in the areas of strategic planning, development of annual operational goals, and the development of annual plans in the areas of human resources, leadership development, marketing, communication, IT, safety, and education, as well as specific action plans throughout the year to address issues/areas of concern.Corporate responsibilities included performance monitoring and evaluation of homes in the areas of profit/loss, compliance with relevant legislation, compliance with corporate policies, and timeliness with administrative responsibilities.Coached and assisted Long Term Care Home Administrators in the area of Human Resource Management within the parameters of their home specific collective agreement, the Employment Standards Act, the Ontario Human Rights legislation, the Occupational Health and Safety Act, the Ontarian's with Disabilities Act, and their specific LHIN Service Accountability Agreement.Member of the Corporate Quality Council responsible for the development, implementation, monitoring, and evaluation of a company wide quality improvement program, and quarterly analysis of company wide quality indicators. This team was also responsible for the development and implementation of a corporate strategic plan, as well as the development of corporate plans in the areas of human resource, marketing, communication, IT, safety, and education. In addition this team was responsible for the development/revision of corporate policies.Planned and facilitated regional CEO meetings quarterly to provide; education, opportunities for group work, promote networking, disseminate corporate information and direction, and encourage sharing of best practices.

Cobden. On

64 bed LTC Home with an attached Retirement Residence. Responsible for Overall Operations, Human Resources, WSIB, Communications staff/resident/family, Community Liasion, Recruitment & Retention, Accreditation, Attendance Management, Performance Management, Wellness Programs, Strategic Planning, Risk Management.

Researched, developed & implemented a comprehensive risk management program.Researched & interpreted legislation & developed policy to ensure compliance in areas such as Privacy of Information, Occupational Health & Safety Act, Employment Standards Act.Successfully researched, analyzed and accessed government programs and grants.Developed, revised and implemented policies and procedures; revised job descriptions to improve efficiency and quality of service.Liaised & networked productively with professionals and organizations in Renfrew County and surrounding urban centres to enhance & integrate services to the community.Developed and fostered positive relationships with community and external organizations through promotion and marketing at community functions, participation on committees, involvement in sector related associations at the regional & provincial levels.

Diploma, Nursing Education

Religion/Religious Studies

Distance Education Courses

High School, 12