Wendy Perez

Wendy Perez Email and Phone Number

Administrative Leader with over 10 years of experience, looking for remote work @ HCI Systems, Inc
ontario, california, united states
Wendy Perez's Location
Los Angeles Metropolitan Area, United States
About Wendy Perez

Wendy Perez is a Administrative Leader with over 10 years of experience, looking for remote work at HCI Systems, Inc.

Wendy Perez's Current Company Details
HCI Systems, Inc

Hci Systems, Inc

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Administrative Leader with over 10 years of experience, looking for remote work
ontario, california, united states
Website:
hcisystems.net
Employees:
198
Wendy Perez Work Experience Details
  • Hci Systems, Inc
    Project Coordinator
    Hci Systems, Inc Jan 2016 - Present
    Ontario, California, United States
    • Coordinate repair appointments with customers, service partners and building personnel.• Handle the master schedule for technicians while ensuring billed hours are maximized. • Track purchase orders and document receipt.• Provide service dispatch support and scheduling.• Generate emergency service call work orders.• Follow up with field technicians and subcontractors for completed reports.• Review completed work orders and process for invoicing.• Assist in identifying customer needs and perform high volume of administrative duties.
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  • Alta Resources
    Customer Service Team Lead
    Alta Resources Jan 2011 - Dec 2015
    • Oversaw the supervision of up to 15-25 individuals within a call center, sales, and operations environment. • Coached and developed customer service representatives in all areas of performance including metrics, behaviors, and customer service quality.• Worked closely with clients in the health insurance field while managing their expectations. • Handled customer escalated calls with tactfulness and consideration within the time limits and followed up to ensure resolution. • Provided feedback to upper management and challenged processes to increase efficiency and customer satisfaction.
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Wendy Perez Education Details

Frequently Asked Questions about Wendy Perez

What company does Wendy Perez work for?

Wendy Perez works for Hci Systems, Inc

What is Wendy Perez's role at the current company?

Wendy Perez's current role is Administrative Leader with over 10 years of experience, looking for remote work.

What schools did Wendy Perez attend?

Wendy Perez attended Cal State Fullerton.

Who are Wendy Perez's colleagues?

Wendy Perez's colleagues are Ashley Beteta, Sergio Vasquez, Jolaine Chambers, Ramona W., Stephanie Duenas, Megan Gonzalez, Ashley De Antonio.

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