Wendy Perry Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

• Chapter Lead
• Modelling a culture of collaboration and continuous learning to support development
• Coaching and developing chapter members within to deliver high quality people related programs
• Providing clarity on performance, behavioural goals and expectations to your chapter
• Actively maintaining a talent pipeline for the chapter to ensure that workforce strategy objectives are achieved.
• Managing resource allocation, including recruitment to ensure capability required is available.

• Engage directly with clients on their most important and challenging business issues and driving their innovation, growth and transformation agendas
• Complex problem solving and leading streams of work and multi-disciplinary teams of Specialists to deliver against client objectives
• Lead and co-lead organisational design across productivity, operational changes, often across multiple functions.
• Be aware and manage risk associated with people, process, systems and change
• Think commercially from a holistic organisational perspective and not solely from a HR view point

• Strategic HR Partnering across Client Groups
• Co-creation and delivery of the People Plan.
• Management of talent pipeline and active succession planning with the leaders including facilitation of talent calibration sessions
• Tailored advice to ensure the effective application of all Telstra HR policies and process
• Understanding the business culture and driving culture and engagement
• Facilitation of the end of year performance reviews and associated talent calibrations

• Strategic HR Partnering across Media and Strategic Change, Legal Services, CEO’s Office and Finance and Strategy during the 6 years.
• Co-creation and delivery of the People Plan.
• Management of talent pipeline and active succession planning with the leaders including facilitation of talent calibration sessions
• Tailored advice to ensure the effective application of all Telstra HR policies and process
• Understanding the business culture and driving culture and engagement
• Facilitation of the end of year performance reviews and associated talent calibrations

Sydney

• Strategic HR Partnering across Media and Strategic Change, Legal Services, CEO’s Office and Finance and Strategy during the 6 years.
• Co-creation and delivery of the People Plan.
• Management of talent pipeline and active succession planning with the leaders including facilitation of talent calibration sessions
• Tailored advice to ensure the effective application of all Telstra HR policies and process
• Understanding the business culture and driving culture and engagement
• Facilitation of the end of year performance reviews and associated talent calibrations

• Ownership of the design, development and delivery of the annual learning plan for Tesltra Innovation, Product and Marketing business unit, (circa 1400 employees)
• Conduct Training Needs Analysis through liaison with the business to determine local and business specific L&D needs and appropriate delivery methodology.
• Identification of capability areas requiring improvement to deliver the business unit and corporate priorities
• Ensuring the business unit is across all corporate-wide initiatives and employees are trained as required in the various initiatives and programs. (e.g. Net Promoter System, Structural Separation Undertaking).
• Plan and project manage the implementation of cost effective learning initiatives, delivered on time and to agreed quality standards.
• Manage internal and external party learning requirements within given budget expenditure

• Co-designing, developing and delivering a marketing capability program within the Brands, Marketing and Communications team.
• Co-create an integrated leadership experience to develop and grow talent within the team
• Organise ride alongs at agency partners for learners to really put themslevs in the the agency’s shoes,
• Develop marketing capability both within the creative and media planning and buying fields
• Co-create with Supervising Counsel a legal induction for all new starters and those who had commenced within 6 months.
• Manage the operations for the team including headcount reporting, risk management reporting and compliance training management.

Sydney, New South Wales, Australia

• Drive sales for Broadband Access, Content & Value Added Services via the Online Channel
• Develop a BigPond Online Sales program of work to deliver priorities and highlight activity status, project risks and mitigation strategies.
• Management of the program of work for the Dealer Channel Team to assist the team to hit sales targets and develop relationships with third parties.
• Project management of all sales related projects (i.e. launches, campagins) undertaken by BigPond & Telstra teams.
• Management and ownership of the sales incentive program, BigPoints, across all sales channels
• Management and direction of the Online Sales Support Centre.

Sydney, New South Wales, Australia

• Manage the program of work for the Dealer Channel Team, ensuring that all Channel Managers are hitting all POS/catalogue/promotion deadlines
• Write marketing briefs for the production of various POS for Channel and End Caps for the retail channels
• Organise and Deliver Mystery Shopping Program, including initial trail, training of retail store staff and execution of the mystery shop over 500 stores
• Organise and execute “Using Levers in Retail” program. Maximising sales by using control groups and pilots to determine which levers attain the best return on investment for each retail channel.
• Manage the wireless reporting for the Dealer Channel Team (from Distributors to the BigPond reporting team including matching of serial numbers)
• Managing new Dealers with high profile potential. Organising POS presence and advertising

• Business development and relationship management
• Identify, interview and place candidates into listed vacancies, ensuring compliance with recruitment practices, legislation and terms and conditions
• Consult with clients, working closely with the HR department to ensure culture fit of all placements is maintained.
• Perform inductions on the candidate’s first day
• Deliver training on Web Timesheets to Clients and Candidates
• Ensure clients are fully serviced, working to an agreed service level agreement for the account

• Business development and account management of 15 accounts, 5 major.
• Deliver profitable paging connections through B2B sales.
• Deliver training to telesales agents within the telesales accounts and drive growth.
• Deliver product training for major retail account for BT pagers and blackberry products.
• Manage retail, distribution, reseller and telesales accounts.
• Negotiate with internal finance department for new and existing customers.

• Managed the marketing and advertising agencies including writing briefs, checking copy, product & logo.
• Product placement and brand management for a variety of different media including magazines, press, trade press and cinema ads.
• Promoted and marketed consumer paging products and services
• Assisted in the production and print of the advertisements.
• Organised and chaired monthly status meetings for the agencies (7 in total).
• Produced weekly Account Manager updates with pricing and current advertising activity.

Diploma Of Education, Human Resource Management

Bsc Technology & Marketing (Hons), Technology And Marketing

Higher National Diploma, European Marketing