Wendy Phan Email & Phone Number

Brisbane, Qld, Au

Brisbane

Brisbane, Queensland, Australia

As an Account Executive at Khemistry, I support my Client Service team in delivering successful campaigns and projects. I ensure smooth operations by updating WIP documents, preparing task briefs, and evaluating work against established guidelines. With a focus on superior client service, I find innovative ways to accomplish objectives while maintaining professionalism and a positive client experience.I actively engage with cross-functional teams, fostering effective communication and teamwork for seamless campaign execution. Building strong relationships with colleagues and clients is a priority, as I believe in creating a collaborative environment that achieves outstanding results. I contribute to various documents, presentations, and reports. This includes competitor research, creative compilations, and production overviews. Client’s portfolio: Queensland Government (Queensland Health, Health and Wellbeing Queensland, Department of Employment, Small Business and Training, Department of Justice and Attorney-General), Busy Bees Australia, Ramsay Health Care, National Heavy Vehicle Regulator, University of Queensland

Mentee in the Assisterhood Program – Australia’s leading not-for-profit mentorship program for underrepresented communications professionals.

Brisbane, Queensland, Australia

In my role as a Retail Associate at Uniqlo, I have established a proven track record of delivering exceptional customer service. I greet customers with a friendly and welcoming demeanor, ensuring their needs are addressed promptly and effectively.To contribute to the company's success, I actively strive to achieve key performance indicators (KPIs). By working collaboratively with team members, I drive sales and improve customer satisfaction. I understand the importance of teamwork and leverage effective communication skills to foster a positive and cohesive work environment.

Brisbane, Queensland, Australia

As my first internship, working at True has helped me gain various industry-related skills and expand my network as a final year student. I have learnt a lot about digital marketing, website system, operation of a not-for-profit organisation, and knowledge about sexual health sector. I was so blessed to be in a supportive team and super-friendly work culture that would leverage my networking and interpersonal skills. My responsibilities at True included: - Troubleshoot front-end website problems with Elcom system - Assist other team members in creating content and brainstorming ideas.- Prepared for launching campaigns, with budget and assigned tasks from clients.- Consult and assist internal Commercial team to help build a transparent and valuable marketing plan.- Launch ads by using Business Meta Suite and EDM by MailChimp

Brisbane, Queensland, Australia

As a marketing executive for a local business based in Brisbane, my duties included: -Designed a new brand presence of the business on social media and print-based advertising material.- Coordinated all marketing campaigns under the direction of the Director, resulting in a 10% increase in sales and loyalty subscriptions.- Managed all social media platforms and efficiently used tools to gain customers' insight to make suitable adjustments, achieved 20% increase in followers on all social media platforms during the working period. - Managed multiple campaigns simultaneously, ensuring compliance with all marketing and promotional activities.