Wendy Process Email & Phone Number

Sparks, Nevada, United States

• Provide high-level administrative support for the President/Chief Operating Officer (COO), Executive and Leadership teams. Experience in handling a wide range of administrative and executive support-related tasks and.
• Manage the Haws Operating System, initiatives, and implementation.
• Support regional leaders’ alignment to objectives and processes.
• Liaison between staff, executives, and leadership teams.
• Meet with individuals, special interest groups, and others on behalf of executives, committees, and board of directors.
• Assess inquiries directed to the President/COO and determine proper course of action.

Reno, Nevada Area

Provide administrative support in the form of the transaction coordination and file management, creator of monthly newsletter, marketing materials & website updates.

Reno, Nevada Area

• Independently provided confidential, top-level executive support to the General Manager/Vice President and immediate staff. Maintained executive calendars, scheduled appointments and interviews, coordinated travel.
• Created, gathered, proofed and edited reports and presentations for submission to Corporate Executives. Assisted the General Manager/Vice President in ensuring that critical reporting deadlines were met.
• Served as the department liaison, providing information for corporate executives, property directors, managers and general staff. Used independent judgment assisting management staff and employees with issues not.
• Coordinated, supervised, compiled, and monitored deadlines for special projects and activities. Responsible for gathering large amounts of documents and information to corporate executives and legal staff for three.
• Served as the initial contact for guest issues requiring the attention of the General Manager/Vice President. Logged guest inquiries and responded via phone or letter depending on the severity of the situation.
• Creator and editor of the quarterly employee update newsletter for the entire property.

Reno, Nevada Area

• Provided independent and confidential administrative support to the Casino Manager.
• Maintained the departmental calendar and scheduled appointments.
• Answered and screened phone calls received by other departments, employees and guests.
• Created, proofed and distributed forms and letters.
• Created and maintained an employee personnel record file system department.
• Processed, tracked, approved and posted all vacation requests for all the table games dealers and shift managers.

Carson City, Nevada, United States

• Processed weekly payroll and payroll related taxes using Timberline software.
• Responsible for processing monthly invoices (job and non-job related) using Timberline software, ensured that all required paperwork was attached for billing.
• Assisted in preparing month-end financial statements, reconciling bank statements and general ledger accounts.
• Answered vendor/subcontractor payment inquiries.
• Backed up the main switchboard.

Greenville, Wisconsin, United States

• Provided office management, administrative and accounting support for a manufacturing engineering firm consisting of three directors and twenty-four engineers in the form of project management, job cost tracking.
• Provided human resource management in the form of office policies and procedures, new employee hires, employee relations, coordination of insurance benefits, and compensation.
• Created, proofed, and coordinated technical documents for projects from the bid process through project closure.
• Assisted with project budgets enabling the organization to stay within the proposed time and expenses.
• Responsible for administrative staff client interaction, office equipment maintenance, document control, formatting for internal and external correspondence, and data entry.
• Assisted with marketing materials, organizing trade shows, and client development.

Green Bay, Wisconsin, United States

• Coordinated the annual winter conference held jointly with WCSWMA (Wisconsin Counties Solid Waste Management Association) and AROW (Associated Recyclers of Wisconsin).
• Responsible for the registration, facility arrangements, and coordination of 50 vendors and 350 attendees for seven years.
• Provided administrative support in form of scheduling conference calls, preparing and distributing meeting minutes, maintaining Chapter database, compiling Chapter’s annual report, and miscellaneous duties as requested.

Green Bay, Wisconsin, United States

• Provided administrative support for a manufacturing/environmental/civil engineering firm to vice presidents, resource center managers and engineers in the manufacturing engineering segment.
• Provided travel arrangements for vice presidents, managers, and engineers insuring the best possible pricing.
• Provided administrative assistance for client specifications, proposals, engineering studies, and client bid documents.
• Assisted the vice president of marketing with new business development “Statement of Qualifications” for potential future clients.
• Traveled extensively on data gathering assignments for engineering projects and research.

Green Bay, Wisconsin, United States

• Provided administrative support to the human resource, marketing, and accounting departments including vice presidents and managers for a manufacturing/environmental/civil engineering firm.
• Dealt with sensitive and confidential information regarding salary, hiring, and terminations.
• Assisted marketing in presentations, publications, and trade show coordination.
• Maintained the company’s client database.
• Processed information utilized in client surveys for all business units.
• Served as a source of information for internal members regarding department functions.

Green Bay, Wisconsin, United States

• Provided administrative support for three department managers and five team leaders.
• Coordinated all travel arrangements for various team leaders and associates, such as flight, hotel, meeting information, and ground transportation.
• Created and revised memos, letters, agendas, quarterly meeting minutes, and various business forms.
• Maintained spreadsheet and graph information for various monthly reports.
• Created a database for comment card information, which results in weekly reports and monthly graphs.
• Organized company “Lunch-N-Learn” sessions, which included ordering lunch, room arrangements, and communicating information to team members.

Green Bay, Wisconsin, United States

• Provided administrative support for one vice president and two department managers.
• Scheduled department/shop management interviews (flight and hotel arrangements, interviewers, and profile testing).
• Created PowerPoint presentations, handled all mail and telephone calls, and maintained an up-to-date filing system.
• Handled flight arrangements, hotel accommodations, car rentals, and meeting rooms for off-site functions.
• Served as the editor of a bi-monthly newsletter.

Green Bay, Wisconsin, United States

• Answered customer inquiries via phone or other associates.
• Recorded, entered, and processed customer orders.
• Confirmed deliveries, coordinated tracers and claims on damaged goods.
• Handled return merchandise authorization and inventory return procedures.

Green Bay, Wisconsin, United States

• Handled consumer complaints by phone and mail by investigating and problem solving.
• Organized monthly reports.

Green Bay, Wisconsin, United States

• Managed customers’ orders and notified them of shipping, receiving, pick-up dates, and product shortages by phone.
• Answered customer concerns and questions by phone.

Green Bay, Wisconsin, United States

• Entered data using a 10-key on an AS400 system.
• Answered billing concerns of customers by phone.
• Filled in for the receptionist on a 10-line switchboard.

Bachelor Of Arts - Ba, Management And Communication

Associate'S Degree, Administrative Assistant And Secretarial Science, General