While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved!Hi, my name is Wendy and I am an Operations Management Executive. I have demonstrated success effectively mobilizing human, financial, and operational resources to streamline existing operations and attain KPIs. I am adept at recruiting staff, training team members, and tracking performance metrics. I am skilled at ensuring compliance with set standards, policies, and regulations. I am instrumental in creating and supervising budgets. I am proficient in building solid relationships with internal and external stakeholders.I am recognized for outstanding technical, interpersonal, and communication skills. I have a flexible and stable work ethic that is underscored by a positive attitude towards operational excellence. I am acknowledged throughout career for demonstrating rational decision making, weighing facts and using the most relevant information.A few key achievements of my career include:• Reduced evaluation to delivery times by 10% in 2020 during pandemic as well as kept attrition to <5%.• Selected as “Manager of the Year” in 2009, 2015, and 2017 for exhibiting high-performance standards.• Received regional awards in 2015 and 2017 for meeting and surpassing set goals.• Devised and implemented strategic/action plans to meet financial targets and KPIs of $45M+.Connect with me today to find out how I’ll make your mission my mission, to help bring ALL your business objectives into focus!