Wendy Rousse Email & Phone Number

Raleigh-Durham, North Carolina Area

Responsible for overall performance of 14 rehab departments, including fiscal management, clinical management, interpersonal management, operational management and human resources management. Responsible for coordination and implementation of therapy services at assigned facilities, focusing on management of facilities’ budgeted objectives, customer relations, and clinical service delivery, with a thorough understanding of the reimbursement systems that drive the long-term-care industry, handling details across a broad spectrum of responsibilities and multiple priorities. Oversees a Multi-Site Manager responsible for 4 facilities.

Raleigh-Durham, North Carolina Area

Responsible for clinical management of 7 facilities including achieving fiscal, clinical, operational and quality benchmarks as established utilizing Legacy Healthcare Services tools and modeling. Instrumental in developing expected caseload of the census in assigned geographic area and hires to support the LHS staffing model and clinical reach for the anticipated caseload. Develops and maintains professional relationships with customers, clients, and LHS personnel at all levels.

Raleigh-Durham, North Carolina Area

Served in the role of a Rehab Director for a 120 bed facility in full capacity while also assisting the ARM in 4 additional facilities in training, program rollout, mentor of new staff and interviewing candidates

Raleigh-Durham, North Carolina Area

Performed tasks as primary LHS representative at the facility, promoting LHS policies and LHS clinical programs to meet customer’s expectations and attract and retain LHS employees. Also performed evaluations/treatments and supervised Physical Therapists and Assistants, Occupational Therapists and Assistants and Speech Language Pathologists.

Raleigh-Durham, North Carolina Area

Provide evaluations and treatments to persons under specific medical orders as part of a coordinated team. Perform duties under strict rules of confidentiality. Supervised Physical Therapy Assistants.

Raleigh-Durham, North Carolina Area

Directly supervised 26 licensed Physical Therapists, their Assistants and Aides; Occupational Therapists, Assistants and Aides, and Speech/Language Pathologist. Responsible for the overall administration, quality management, clinical planning, billing, development, marketing and operations of the Rehab Program and Department within a client facility. Manage and direct staff in the provision of program services to patient and residents. Establish and meet budgetary standards for program performance; physician liaison for rehab department and patients. Responsible for the overall rehab department financially and operationally. Tasks also included P&L management; new service planning and launch; rehab team recruitment, development and leadership; facility profit improvement; customer relations and event planning; facility design and capital improvements; new market and customer development and serving as a corporate and clinical liaison. Report directly to Facility Administrator and Regional Rehab Manager.

Raleigh-Durham, North Carolina Area

Responsible for completing Medicare required certifications and re-certifications. Designed and implemented treatment plans for clients. Completed necessary documentation to ensure Medicare/HCFA compliance. Coordinated the scheduling for Physical Therapists, assistants and aides. Served in the capacity of a consultant for additional Brian Center Departments

Raleigh-Durham, North Carolina Area

Responsible for completing Medicare required certifications and re-certifications. Designed and implemented treatment plans for clients. Completed necessary documentation to ensure Medicare/HCFA compliance

Master Of Science - Ms, Management - Concentration In Operational Management (Mba)

Bachelor Of Science - Bs, Physical Therapy/Therapist