- Responsible for managing and administering aircraft purchase agreement and served Embraer’s focal point to guide each assigned customer through the aircraft delivery process- Managed all financial and configuration milestones as outlined in the aircraft purchase agreement- Prepared any required contract amendments, assignments, static agreements, pilot service agreements, bills of sale, acceptance documentation and post-delivery commitment agreements- Responsible to coordinate and conduct aircraft closings - Acted as Compliance Agent for Melbourne Contracts Department

- Supported sales efforts by scheduling, crewing, and dispatching Embraer’s global demonstration fleet; including the Phenom 100, Phenom 300, Legacy 450, Legacy 500, Legacy 650, and Lineage 1000- Managed crew of over 30 pilots based in the US, Brazil, and the UK and ensured each Aircraft was staffed with pilots of appropriate ranking, validation, and type-rating- Worked consistently with Sales to coordinate demonstration tours and individual showings and prepared flight quotations and operating cost estimations - Worked closely with charter companies and contractors to ensure that back-up pilot and aircraft support was available whenever necessary

- Served as the primary point of contact for Owner bookings, flight management, flight quotations, and contract information - Provided customer’s specific information on each aircraft in the NetJets fleet, individual airport restrictions and feasibility, and international travel information including passport and visa requirements and customs availability- Responsible for the quality control of each assigned booking; ensured that any weather or airport restrictions had been advised and that account preferences had been applied - Member of Team NetJets China focused specifically on assisting Chinese clientele in the preparation and management of flight arrangements within the US, China and Europe

- Licensed Real Estate Agent in the State of Ohio since 2004 with a professional focus on commercial investment sales, commercial leasing, and property management - Provided investment property financial analysis for clients and for company purchases- Completed monthly review and bank reconciliation for real estate brokerage and for investment company, spanning over 10 properties and 20 tenants. - Extensive experience in sales and leasing negotiations and strong familiarity with real estate purchase contracts and leasing agreements