Assistant to the President of Alaska Operations. Provides and assists in written communication, creating presentations and reports to vendors.Coordinates employee training, travel and logistics, meetings, and special events.Office administration includes account payable, maintenance of ongoing programs and purchases, responsible for social media account.Sales reporting and special projects (i.e. menus, flyers, proposals).General IT support and troubleshooting.

Serviced benefit plans (to include health insurance, life insurance, AD&D, LTD, STD and supplemental insurance) in regards to payment, billing and claims for large corporate and union clients Provided ongoing maintenance of accounts and benefit plans with employer groupsAssisted local office in generating approximately $5.5 million dollars in 2014Communicated policy summary and plan benefitsResponsible for day-to-day sales and marketing support and business administrationCoordinated marketing activities for new products for awareness to target sales goalsConstructed PowerPoint presentations based off of business requirements and updated when necessaryPrepared training sessions on benefits productsTrained partnering companies and unions on benefits products, communications and business processesMaintained account ledger in a database and ensures data accuracy in order to track monthly commission payments to partnering companies/unionsDocumented administration processes and procedures for system useMaintained sales records and creates activity reports monthly for our corporate office and with Blue Cross Blue Shield (BCBS) partner, Hawaii Medical Service Association (HMSA) Queried and supplied reports on monthly data entry, overall health sales YTD, individual rep production, memberships and breakdown of salesSupported interdepartmental staff on claims inquiries, billing issues, account reconciliations and customer serviceReconciled billing and delinquency reports and maintained communication to collect monies from all clientsSets up accounts within and utilizes life insurance (LifePRO) software to administer and process policiesAnalyzed and researched internal and external customer issues for distribution to appropriate staff for efficient response

Assisted sales professionals in identifying potential clients and researching connections for potential sales opportunitiesAssisted the implementation of an advertising campaign reaching over 2,000 businesses Compiled property data for clients, such as tenant surveys, summary reports, maps, status updates and presentations for listing or tenant representative assignmentsGathered and coordinated materials necessary for transactions such as listing agreements, commission agreements, leases, and sales agreementsMaintained accurate and up-to-date information on tenants, market availability, and leases in company databasesProvided efficient, timely, informative response to clientsCalculated intermediate figures (to include percentages, discounts, and/or commissions) in support of sales Gathered, prepared and distributed marketing materials to assist in developing new business for selling, leasing, and marketing of commercial real estate through ad campaignsMaintained online presence by updating active property listings in Loopnet

Served as first point of contact for all communications regarding medical benefits, appointment setting and inquiriesScanned each document type and perform quality review of the scanned records prior to upload to ensure accuracy and completeness in support of activities relating to conversion to CPRS (computerized patient records system)Modified, updated, and corrected data contained in automated systems from source material which includes personal identifiable information (PII)