Wendy Smith Email & Phone Number

Lilburn, GA, US

I serve as a Fractional Chief People Officer / Head of HR for multiple start ups and small businesses in various industries, including Technology, Healthcare & Life Sciences, Education, Manufacturing, Food & Beverages, and Hospitality

Our proprietary 4DX Design™ framework helps organizations develop exceptional signature experiences and high performing cultures that build loyal and happy customers and employees.Sample Engagements: Served as an Executive Coach for C-Suite Leaders Led the development of a new operating model and the corresponding change management activities to support.

Austin, Texas, US

SupportNinja was created as an omnichannel solution for customer experience and back-office support. We started working with fast-growth technology companies in Silicon Valley and then expanded our client list to include nationalities around the world. Our service is vital to the core operations and functionality of consumer-focused apps, as well as.

Alpharetta, GA, US

HR Business Partner for Sales, Finance and IT.

Alpharetta, GA, US

Maximizing Employee Lifetime Value through developing High Performing teams built upon innovative Talent Management and Employee Experience strategies that enable our workforce to be their best. My areas of ownership include: Performance Management, Org Design, Learning, Culture & Employer Brand, HRIS, Diversity & Inclusion, and Employee Experience. I also.

Atlanta, GA, US

We train, develop and support leaders in discovering, inventing and scaling innovation and brands that transform business and society. We partner with leaders of organizations ranging from visionary start-ups and mid-size companies to innovative global organizations across both for and non-profit sectors.Our proprietary process combines entrepreneurial.

Atlanta, Georgia, US

I was responsible for developing exceptional experiences for our candidate and employees. My focus areas included:- Employer branding strategy and content- Recruitment Marketing Strategy- Onboarding- Culture & Engagment - Development of 5 Star employee experiences- CI Project Management- Leadership Development- Provide consultation on Employee Experience.

Atlanta, Georgia, US

PMO Leader responsible for the annual HR CI Portfolio to identify and oversee initiatives to reduce costs and/or improve our customers' experience. I also mentor Green Belt candidates during their project to assist them with getting their certification. Some key initiatives I led:- Design and deployment of NCR's new formal onboarding program, First Steps.

Atlanta, Georgia, US

I managed the design and implementation of comprehensive performance, organization effectiveness, and learning solutions for the global operations, engineering and infrastructure teams.In this role, I was also responsibile for the architecture of the learning system, including defining business requirements and system configurations.

Atlanta, Georgia, US

- Managed team of Learning Call Center Agents, Training Coordinators, and Systems Administrators- Led process workstream to outsource our learning administration to a third party vendor- Defined and implemented Reporting Strategy for Learning

Atlanta, Georgia, US

Change agent identifying & executing opportunities to improve HR organizational effectiveness through process improvement.Led the initiative to develop and deploy a new HR Shared Service Center model, which including the reengineering of all HR support processes to move them into a regional Call Center model as well as the deployment of a new HR.

Atlanta, Georgia, US

Project Manager for several HR Systems - including Manager Self Service Compensation, eRecruit, Annual Performance & Salary Review, and Variable Pay System; Responsibilities included: - Development & documentation of Business Requirements, including ensuring that systems address Sarbanes Oxley requirements and FLSA standards - Management of Project.