■ Optimized the new employee onboarding process and orientation documents, achieving an overall satisfaction rating of 4.8 out of 5■ Responsible for recruitment activities: aligned with department heads on hiring needs, optimized job descriptions and invitation letters, increasing the number of interviews for PM positions by 78%■ Assisted in organizing a one-day training event for management and potential managerial candidates, targeting specific skill development goals

■ Led project management, internal team training planning, and budget control. Developed schedules and training content based on project goals to ensure partners were technically equipped for performance execution■ Coordinated with multiple teams to build consensus on visual style, narrative framework, technical requirements, production week schedule arrangement and resource distribution

■ Served as contact person between the organizer and 4 groups of art performance; coordinated arrangement of production schedule, meetings, plans of performing arts■ Provided guest service for more than 15 performances and faced 20-30 audiences each time; led 2 volunteer to collect replies of audience survey and give gifts for the completion of the survey